I recently purchased a vehicle at Dan Perkins, and I can't say enough great things about my experience. I greatly dislike going to dealerships. If only I had known better-I would have come here first! Not only, was Adam Arsenault super helpful in explaining all my options, he showed me all the AWESOME details about the car, and he never pressured me to buy or try to sell me some gimmick. I am new to the Subaru family, and definitely see myself coming back. From start to finish, I was always greeted by friendly people and they all made the process easy and comfortable. Shout out to the very helpful and super nice lady in financing dept. who gave me even more peace of mind selecting coverage options!
The whole purchase process was made seamless by Marc. He was efficient, friendly and helpful. George Irizarry was also very knowledgeable. He provided a lot of information about the warranty process so we could make an educated decision. Both these gentlemen made us feel that we came to the right dealership.
We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
Yes, I urge you find Parker Pearlstein at Premier Subaru in Branford , Connecticut . I devote his adroit negotiable of straight talk. He talks in business with you and us too. I like to see him again on this year. No blunt or No bluff among. Parker makes it straight out when you have finance complications. I tell you come finding Parker Pearlstein when you need a car. Before I went there, I got frustration that two dealers ignored me twice . I myself find Parker Pearlstein so I explained Parker about my frustration. Parker and I talk in our business . I feel better so I am ready to get a Subaru car on this year.
Andi did an awesome job of patiently demonstrating all the features of our new car. She clearly understands how to concisely describe all of the new technology, answered all of our questions, and was able to ensure we were not overwhelmed!
Two years ago, when we were ready to move to Conn from Ohio, we asked our Subaru customer rep in Columbus to recommend a Subaru dealership that we could depend on. He gave us Garavel's specific contact info and that was very helpful when we needed some minor adjustments to one of our leased cars after we moved to Conn. More recently, in October 2018, we had a real catastrophe when both of our Ohio Subaru Foresters were totaled in a flash flood so we got in a rental car and went back to Garavel. We met Gary Bauman who understood our dilemma. We knew that we wanted two Foresters and Gary knew everything about the great new features and he explained and demonstrated them to us. When we said goodbye to Gary the first time, Joe drove home in a 2019 Forester that was available in the lot - it had his name on it. Jeanne was happy to wait a little longer for her beautiful red 2019 Forester that is the envy of everyone, and when we said goodbye to Gary the second time, we were completely satisfied. Since then, we have recommended Gary and Garavel to others whose cars were destroyed in that flood. We are certainly satisfied customers. Thank you, Gary and Garavel! Please give yourselves ***** in every category! Joe and Jeanne Reed
When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
This dealership is the best there is. I have family that had shopped here and it was highly recommended. I plan on buying Subaru's from here each time I look for a new car. I know Colonial is going to have what I need. I wish I could rate more than five stars.
Joe was professional, knowledgeable, and kind. I enjoyed not being pressured by him. He gave me all the information I requested and worked with me to get the car in the price range I needed. Both of the other people I dealt with on delivery day were more of the same. Nick made the paperwork easy and answered any concerns I had. Nathan was very knowledgeable about the car and gave me a detailed walkthrough upon delivery.
Joe was fantastic to work with in buying my new crosstrek. He was professional, helpful, fair, and didn’t apply the usual pressure tactics I had experienced atvother dealerships.
Nick was more of the same when it was time to go through the paperwork.
Nathan was extremely knowledgeable in taking me through the ins and outs of my new car upon delivery.
The friendly staff made me feel welcome. Professionalism, honesty, flexibility are a few words to describe Premier Subaru. I recommend Premier Subaru to anyone looking for a great car buying experience.
The process from start to finish was quick and simple. I received all the information I needed in one day to make a decision on my purchase. I’m glad I went to premier Subaru in Watertown. The staff is friendly and they let me bring my dog inside. Which was awesome. They provided me with answers to every question I had. I highly recommend them.
We have owned a Suburu since 1999 and also purchased a used GMC pick up from this dealer. We recently purchased a 2019 Forrester and discovered the VIN etching was not completed. We requested a refund as the service was not done and we no longer wished to have the etching. After multiple requests over the past week we still have not received a call back or any other confirmation the refund will be sent. Unfortunately or next action will be to contact the State to receive our refund. It is very unfortunate to be treated this way. We were generally content with the service they provided, Carlos demonstrating the vehicle was excellent, but are now left considering other options for servicing the vehicle.
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