I can???t believe how nicely I was treated. Everyone was so nice and went out of their way to help me while I purchased my new 2019 Suburu Outback. Todd was the salesperson and I would recommend seeing him. Thank you!
Staff was polite, professional, informative and patient.
by No from DealerRater.com
November 23, 2018
Except for Matt, while staff called him a Guru of accessories, he didn't seem to know much if anything, no personality and appeared very bored with his position. Maybe needs a new job, at the unemployment office holding down the floor
I was hesitant to come back to this location because my last experience was not very good. Recently I found out that I could only get the wipers from the dealership so I had to go back. I went to the parts department and they had exactly what I needed and they told me that the service department could install them. The service people were awesome!! They washed my car, were polite, and got the job done fast.
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
I purchase a new vehicle every 12-18 months. I have dealt with every dealer in Utah County and the majority in Salt Lake County. Most of these dealings did not end in a sale due to poor customer service, knowledge etc.
I’m a self-admitted demanding customer, which naturally would preclude several dealerships.
I have purchased 2 vehicles from Doug Smith Jeep, American Fork, in the past 4 months. One new vehicle had issues I wouldn’t tolerate and the dealer worked with me and gave me a fair deal on a second vehicle, which was the same model etc. This would total 3 vehicles in 4 months.
Chris Smith and Gabe Smith are the most friendly and professional car sales folks I have ever dealt with. They understand the customers needs and wants and work tirelessly to make things happen.
They truly work for the customer. They are not pushy, overbearing or otherwise unpleasant.
The buying experience with them and their dealership is absolutely second to none.
I will never purchase a vehicle from any other dealer as long as they work at Doug Smith.
I went to Nate Wade Subaru on a recommendation from a friend and we had a very pleasant buying experience , there was no high pressure sales pitches, just a very knowledgeable and very helpful staff. I would and will recommend Nate Wade Subaru to my friends and family.
Jeramiah was not trying to just sell me a car, but actually get to know me and what exactly I needed in a car. We went through many different cars until we found one that was the right fit for me. He was patient, understanding and had above and beyond service to make sure I was not only getting everything, but the best of everything in my car buying experience. I have had my car for a week now and I could not be more happy! I will continue and always buy my cars from Nate Wade Subaru.
Friendly, knowledgeable, and straightforward. Everyone I interacted with treated me respectfully and they gave me a great price on a new car. Would recommend any and all to check out Nate Wade if they are interested in a Subaru, and would tell them to see Jeramiah once they get there
I have bought at least 11 or12 Subaru???s from you over the years. Always the best in sales and service. We were very glad you had the exact model we were looking for. We are excited about our new Ascent!
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