Used 2020 Subaru Outback for sale near Southborough, MA

I had the amazing experiences at MetroWest Subaru very recently. It was beyond expectations.They are just fantastic people who are Kind, friendly and very smart. I had the complicated issues which caused my headaches. They tried very hard and found the best solutions. They made my day every day during I doubt with them. How wonderful it was! I surely recommend MetroWest Subaru to all of my friends, family, and clients. This will be my campaign to let more people know where to get the best Service. Thank you so very much for your absolute wonderfulness!!

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Miguel was excellent Timely fast repair Very courteous Great experience Felt guilty I just picked up my ordered ranger from Best ford but now I have a new dealership for the future

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Wesley was very professional didn’t question my offer brought it right to sales manager. Negotiation was smooth in the end I paid what I thought was a fair price and got a powertrain warranty thrown in. They delivered car promptly inspected and filled gas tank. Very positive experience no pressure. Thank you guys at Autobahn Westborough.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Sharon was the best. She was very informative and patient and followed up on any questions I had and Greg went over and above to make sure I was.happy with everything.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Paul and Anthony were a great help in the buying process.They were really helpful with every aspect of the process.They are good people who get the job done .

Bob in his role was very cordial and patient explaining the intricates of the car that we were interested in. Tom in his role was cordial, patient and went above and beyond to meet our several needs in the process. He displayed impeccable tolerance, patience and knowledge.

We just had our 2018 Outback serviced at Clay Subaru, where we have been going for many years. Their service department is terrific, and Abigail is absolutely wonderful!

Everything looks spectacular when I walked out after finalizing my purchase, if I had any doubts about the service I'd have gotten, as the car I bought, I was to the utmost satisfied. Very professional, great team. Thanks guys, and best of luck! I'd definitely recommend this dealership without any reservations or doubt! Beautiful cars everywhere, used and new; the satisfaction I left with, I want to give a big thank you to the whole crew.

Just got off the phone with the Parts depth. Excellent service on a difficult clarity issue. They looked up critical info that helps me a lot. They didn't have to but were excellent and whent the extra mile to help me.

Excellent customer-centered experience. Olivia was honest, direct, and helpful, Carcwas serviced in record time

Metro West Subaru service team always provide the highest level of customer service The facility is great if you want to wait and they keep you posted throughout the entire process

Working with John was an absolute pleasure. He went above and beyond to make sure the car was ready by a specific date for my wife, and the entire experience was seamless from start to finish. John’s professionalism and attention to detail made the process easy and enjoyable. My wife and I will definitely be back to purchase more cars in the future because of John’s outstanding service.