Excellent deal, Super Friendly and Knowledgeable Staff
December 3, 2018
Tom Karros Sr. at Shortline Subaru was a pleasure to work with. He welcomed us in, and answered all of my questions about the vehicle. I found him to be extremely knowledgeable on the subject (and I had done my own research prior). He set us up with a test drive, and gave us a perfect route with both City and Highway driving. Upon return, he promised that he would work to get me the best deal possible on the vehicle, and he absolutely followed through on that promise! I Internet shopped for this vehicle, and I have to say, it was a great, hassle-free shopping experience with Tom Karros Sr. and Shortline Subaru! They have great follow-up to make sure everything is just perfect with the vehicle. And, to answer any lingering questions one might have, they have a free "Encore Delivery" program where their product specialist, Federico, goes feature by feature throughout the vehicle and explains in detail all of the options and settings - a great service if you have all of the high-tech safety and entertainment features like EyeSight and Touchscreen/Voice Activated navigation system. If you're shopping for a new Subaru, I would highly recommend Tom Karros Sr. and Shortline Subaru - 5 stars!