4th time's the charm
December 2, 2018
bought my 4th subaru from them and referred at least five different people here to purchase their cars. Best deals in price, best value in service. I worked with Ray the finance manager who always did the best he could in terms of making sure we got the car we wanted within our budget. The amount of effort he puts into making me feel like my business matters is really important and essential. That's probably why I'll not only be buying Subarus, but from only Grand Prix Subaru as well. There were only two things that bugged me, one was that I was told the car would be there in two weeks, and I waited over a month. Not really the dealerships fault that the shipping can't be faster, but the team always did their best to give me a status update. And Ray called me to tell me which incentives to take advantage of to get the best final deal in that time. He didn't have to go out of his way, or maybe he did, but I appreciate it. I was a little taken aback when all I was told to pay was 1000 cash at pick up and then told I had to pay an additional 1300 for the extended warranty, but I plan on keeping this car for a while and the extended warranty through Subaru is the probably the best thing for long-term owners. I picked up the car on a rainy day, so obviously they couldn't detail it, but they said come back any time and they'll do that for me. Of course I'll be back! Overall I got a great deal on the Ascent, a car that's very in demand and probably hard to find any deal at all.