Nate in Service made our repairs a dream, not a nightmare!
December 3, 2018
In October 2017, Maplewood Toyota replaced our Camry's water pump & serpentine belt. We also had the spark plugs replaced in advance of the recommended maintenance schedule. A mere 18 miles after this 2017 maintenance, the car had problems starting!!!!!!! As we had a newer battery(Maplewood Toyota), we assumed we needed a NEW starter. We decided that we'd put off the $500 repair. Our Camry sat in our garage until Oct. 25th, 2018.. Thanks to Nate's taking me seriously, He ordered a starter before our appointment. He was a very clear communicator, explaining that they would diagnosis it before, of course! He also explained the warranty of the tires we purchased @ Maplewood Toyota less than 2 years before. We had 3 flat tires!!! Nate clearly explained about why the tires had deflated. We appreciate that Nate was 100% HONEST with us! !!!!!! Thanks to Nate we'll be back!