Friendly and Courtous
November 5, 2018
I purchased my vehicle in April 2016 after looking for several weeks. Wasn't sure that I wanted to travel all the way to Chicago to pickup a vehicle (we live in Virginia Beach, VA) but it was well worth the trip. I originally dealt with the GM - Wally who answered all my questions. He didn't pressure us about the vehicle or harass us with calls after the initial inquiry. Once we decided that we were going to Chicago, Wally told us they would provide pick up service from the airport and not to worry about a taxi or Uber expense. Driver picked us up right on time and we were at the dealership (which is a warehouse) within minutes. We were greeted by Wally immediately and he in turn had his salesperson Khayin show us the vehicle. Khayin was very nice, not pushy very comfortable to work with. Once we had decided to purchase the vehicle we were turned over to the F & I department where we were in and out in about 30 minutes. Everything was easy...and no drama....just the way we like it. On our way home to Virginia Beach they even called to check on us to make sure that everything was fine. The dealership also handled our vehicle tags with our state DMV with no problems. The vehicles in the warehouse were all clean, neat and ready to show. Would not hesitate to do business with them again.... And since I use to work in the Car and auto finance business for over 20+ years that's high praise coming from me.