Today, my wife and I picked up our new car at Planet. This is our fifth Subaru and our third Forester, plus we have only ever had one car at a time. Over the years, I had done business with another area dealership, but was urged by Carolyn N. (a couple of years ago) to give you guys a try.
I am very happy that I tried you guys. From Klaire in sales to Dave in finance, every person we encountered was great. You guys are truly unique and I look forward to working with you guys over the years. Thank you.
Quality of life
by Liquid from williston
October 24, 2018
Even the humble folk would desire the performance this care gives. It just makes you want to go drive!
only issue is the Blue tooth connection and speakers.
…. Oh yes - and the Subaru is pretty fab also ;)
I have never bought a new car in the US but have been well aware of the challenges and mythology surrounding said endeavor — all of which were quickly confirmed the instant I was pushed through the front doors of two Subaru dealerships - So a couple of weeks ago we broke free from the gravitational pull of the “Atlantic nebula”, took a wide birth around and away from the blackhole better known as the “Quirk-effect” and plotted a course to Planet Subaru.
Planet Subaru - It is obvious to us that you value both your employees and customers. Everyone we met in the sales Debt, Dave in finance, the service desk and the customers by the coffee machine … where all simply smiling - chatty and relaxed, and from our perspective that is all that was required.
Dale - Beth and I are so pleased with having met and worked Derek and Milo - intelligent, funny, patient, knowledgable and a great sense of asking the right question and the right time ……… and that was just Milo ! Both Derek and Milo are indeed assets to your company.
My only complaint is the ridiculous long services intervals as 6000 miles is way too long to wait to drive up to Planet and absorb some more of your positive and relaxed energy. I will be up sooner than my scheduled service decrees - no doubt !
I am not sure what you raison d’être is but … “bloody well done" and keep at it !
Kindest regards and heartfelt thanks.
Lawrence, Beth and “Aretha Franklin" ( ….. Beth’s new Subaru)
2017 WRX Limited with Cvt transmission
by John Q from North Carolina
August 15, 2018
This car is a driving experience in itself. The exterior of the car is sporty and very clean, it turns heads wherever you go. The interior options we chose came with leather seats, an in dash 7’ radio, and a very helpful display on the dash showing boost levels, tire info, and gas mileage. Performance wise this car is quick! I drive a 350 hp Manual Subaru daily and the cvt paired with the newer style motor makes this car seem almost just as fast. This car has little to no turbo lag and power is always there when you want it. The stiff suspension and larger with tires really hold this car to the ground in the curves. I haven’t had any understeering problem with this setup at all. The car has been getting from 28-32 mpg in the month I’ve had it highway driving. Subaru really out did themselves when designing this car. To summarize it’s fast it’s fun and it looks amazing I highly recommend the cvt option.
My lease will run out in a few months and saw that prices were quite good at this dealership. Dealt by email only. Very helpful and advised to wait as I would indebted on the lease if I broke it. Very honest and helpful in my opinion.
by Toni V from Eustis, FL
July 13, 2018
This is and has been my husbands dream car. It's a great sports car that is built to last. This is our second Subaru. We have lived in Pennsylvania as well as Florida and the Subaru is a great car for snow, sleet and Florida down pours. It's just a great all around car.
I have too say, being a little skeptical of buying a used car from a dealer I was quite surprised when I stopped by Mastria Subaru. The salesman Ron C. couldn't of been any better. He is a true professional. He was easy to talk to and discuss the car I was interested in and walked me through the whole process. He as well as Chris D. the Sales manager gave me a very good price on the car I purchased. I when the time comes to purchase another car will be going to them again. Dan C
Most fun I've ever had!!!
by 4525brick from manlius, New York
January 4, 2019
Acceleration is off the scale and the handling is superb! Even comfortable on long trips! No problem taking off to the Jersey Shore!!!
Cruising the back roads of Central New York is a BLAST!!!
Mike Littlefield was the reason I purchased from this Dealership.
Great on Gas but plenty of Power Handles Great
by DavidST from Pearland, Tx
July 22, 2018
I like fun cars. This car handles great has plenty of power and is as great on gas as any 2.0L 4 cylinder can be when I commute. If you have never drove a AWD car with Torque Vector Steering you owe it to yourselves to try this car. Also don't forget the other things like great brakes, longevity and the high safety standards of Subaru's.
The last time I bought a car, I felt hustled. The last time my wife bought a car, we both felt hustled. This is the first time buying a car, that we both felt happy. Franco was helpful, attentive and thoughtful - he followed up during the purchase but wasn't over the top. It's our first Subaru, and we are impressed with the car quality, as well as the dealership (so far). I'm happy to recommend Franco, Subaru, and Clay Subaru.
Best Sports Car For it's Value!
by WRXJunkie from Greenland
June 18, 2018
The WRX is a car I would always recommend to anyone who wants to drive a standard. The clutch is a little stiff, so I would say experienced drivers only. The car is fast and you can feel the pull from the AWD! Awesome car!
Went to subaru of wakefield for a new car. Our sales person John Cheshire was great. He was very courteous, knowledgable. Would very highly recommend this place
Great customer service
by Sammie30 from Thornton co
May 20, 2018
I am really picky when buying a car. I usually already know what I want in the color and ect. Ricky was my sales guy and he was patient and worked with me! My car had the tinting and extras applied before I even picked it up since I had to wait for it to be delivered!
colton connell was a great salesman! not pushy, told us what we wanted to know and then some! met with brad, the whole process was easy and low key!
First Car Ive Owned
by WRXX from Maryland
April 2, 2018
Car has great room for family and friends to fit. Great performance for the price. Overall I would recommend this vehicle to anyone looking for a new car. Looks great, feels great and is awesome. Also Subaru is great for safety so what better car to have your family in?
Recently purchased a 2015 Camry from Autofactory in Peabody and could not have been more pleased with the entire experience. I was assisted by Brian who allowed me to take 4 test drives of different vehicles before I decided on the Camry. I felt no pressure to buy at all and Brian took care of all of the necessary paperwork, registration and insurance issues that go along with buying a car. I would not hesitate to recommend Autofactory as in addition to the above their prices were comparable or in most cases even better than any I’d found anywhere else.
Fast, grippy, strong.
by Super subi from Nashua nh
March 12, 2018
Puts a smile on your face every time you push on the gas pedal. Good braking too, comparing to my previous vehicles, great gas mileage.
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
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