Went in for an oil change and free multi point inspection. I received the inspection report at the end and everything checked out. However, I know for a fact that I came in with my windshield washer fluid light on and it came back on while I was on the road. Their report said that all fluids (including the washer fluid) level was good. If they made this up, not sure what else they made up on the report.
This is the first vehicle that I have ever purchased from Carlsen Subaru. Bret McElroy is an amazing person to work with. He answered all my questions promptly and was very friendly to speak with.I can honestly say that he made my experience painless and helped me out so much when I was looking for my 2019 Subaru Outback. Super great guy and I would highly recommend him to all my friends and family. Everyone I came in contact with at Carlsen Subaru was very friendly and outgoing. All around great experience. Thank you!! I love my new Subaru Outback.
I had a pleasant buying experience at this dealership. Sale reps, finance, delivery was nice and courteous. Negotiation and sell process was no pressure, straight forward, and I was happy with my purchase. I would do business again with this dealership. Great cars.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The staff at Premier Subaru of Fremont are absolutely fantastic. They were accommodating, polite and most helpful throughout our entire experience. This is our first Subaru and I couldn't imagine a better place to buy/lease than this. We hope to buy here in the future and have referred family and friends as well.
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
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