We bought our Subaru Outback yesterday from Chris Taylor at Dellenbach Subaru in Fort Collins. It was the easiest car buying process I have ever had. I contacted him to set up a meeting to talk about what kind of car I was looking at (new, used) narrowed my choices between Outback or Forester and from there made a decision on the Outback. Chris was extremely helpful, very patient during my 500 questions and had a great attitude the whole time. I would say the entire experience was refreshing from your "average" car buying extravaganza where you feel smothered by the sales person who is trying to sell you everything under the sun. This was different, it was smooth sailing, never felt hassled at any point and even though I went back and forth to the dealership 3 times before I bought anything they treated me extremely well from the second I walked through the door until I drove away in my new Outback. Not only was my sales experience excellent but Subaru's in general are really excellent car's so that helps when trying to make a decision. If you are looking to buy a new or use Subaru I would save yourself the trouble of looking else ware and give Chris Taylor a call.
I would highly recommend these guys, Casey in particular
by Yohn222 from DealerRater.com
August 1, 2017
Long story short; we'd just moved to the US from the UK so had no credit history here. My Uncle who lives in the US was able to co-sign so we were able to get a decent rate (nowhere near the 21% - AutoNation had quoted us!). Our salesman Casey was great - he seemed trustworthy and honest from the outset and was throughout the whole process - he set up the whole Co-Signing thing with no fuss, even though my Uncle was actually on holiday in Europe. All it took was a five minute phone call and he did the rest. Other dealers were saying it couldn't be done while he was out of the country, some were saying he'd have to do an online application which would take him 90 mins. These guys, by their own admission, are not one of the big names when it comes to dealers but one of the many advantages of this is that they can be that bit more flexible and don't have to 'sell cars via a script'. We got a fair price for the car, their finance guy was good - obviously has some established links with banks/lenders as was able to get us a rate we were very happy with. Casey was great - extremely professional, no hard sell, certainly new the car we were buying inside and out and he's been at the dealership for sometime which counts for a lot, All in all, I'd definitely buy a car from Honda of Greeley again and it was nice to not have the usual nightmare dealer experience.
These guys were so easy to work with. I bought an Elantra from them and it was easily the quickest and smoothest car buying I've ever had. I usually hate going thru the dealership process, but this was great. Highly recommend.
Michelle has went above and beyond for me. I'm from Cheyenne came to Greeley to buy my dream truck. I bought it as is. 5 months later my truck starting having problems I was offer a warranty when buy my truck at the time I didnt think I need it. I should have got it. I have now had to put a new motor in my truck and Greely Subaru did what no other dealership would have done, they helped me get my truck fixed. Steve Palmer did more then I can describe he helped me with price and made sure I had a car to get back and forth for work while my truck was getting the work done. I will always put my trust with Greeley Subaru with my used vehicles. Thank you guys for fixing my baby and all the help. You are the best!!!
The service we received here was beyond amazing!! You walk in and just feel so warm and welcomed by everyone here! Is not like other dealerships where you feel judged or that they are in it just for the money, this place truly makes you feel like your joining one big happy family when you purchase a vehicle from them!!! We had the pleasure of working with Frank whom was amazing but everyone there was great as well!! I highly recommend buying your subaru from this dealership we don't plan on going to anyone else, even after we move out of state my husband will be coming back in the future for another vehicle.
Rich, Len and Todd made the buying process informative, professional and courteous. We found the Subaru we wanted; it had just come in from shipment and the car was ready at the appointed time the next day for delivery. Rich walked us through the paperwork process with ease; Len did a great job pointing out the specifics of the vehicle from the technical perspective and Todd made the final paperwork process smooth and respectful. A great dealership. This is our second Crosstrek; the former being a hybrid version. Cheers to a very well staffed and efficient dealership.
Cameron was very personable from the get go! He was ok with my friends checking out the cat with me and asking their own questions. He was very relaxed and easy to talk to, not like other high pressure fast talking situations I've had before. Even when looking at the prices, he answered all our questions and was not in our face about negotiating. On our first haggle, he quickly was able to get us a deal that was in our exact price range on the first try. This is a good and honest salesman that is just interested in getting you a car for the price you want, no pressure and with a friendly attitude.
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