I was directed to this location through AAA car buying program. This entire process not only went the way we expected, but efficiency and attention to our requests were attended to by Randy Janjuh so well, that it seemed that we were just speaking with an old friend. His knowledge of the benefits and features of the vehicle we wanted was impressive, but for his team to find a car in the area that we wanted, then Randy personally driving to that dealership and getting the car back to his dealership so we could complete our transaction, was going above and beyond what we could've imagined. We got the price points we wanted, the terms, and most of all, a dealership that listens and values their customers. Thank you Randy and team!
Amazing deal, great customer service, an a welcoming family!
by Nathan Nooppakoon from DealerRater.com
March 30, 2018
Had such a fantastic experience working with Randy online and in person. All my questions were answered quickly and I wasn't constantly being called like I was with other dealerships. Got offered a great deal online on my new Crosstrek and the customer service only got better when I went in to finalize the paperwork. Everyone at the dealership was super friendly and helpful, I'd shop here again in a heartbeat. They really mean it when they say they want everyone to feel like family.
Amanda outworked, secured the Impreza that I wanted at the price I requested, all over the phone and email. She was fast, honest, and I was out of the dealership within a half hour. Best part was that she obtained the Impreza from one of the competing Subaru dealers that I was trying to work with.
Michelle Smith did a great job of finding me the CX5 I wanted. She had the color I wanted waiting out front for me when I got to the dealership and ran numbers for me on similar models so that I could make the best choice. Michelle was also very friendly with my 6 year old son and made sure I was able to find a vehicle that included the free IPad promotion for him. She also made sure the buying process was handled quickly. Thanks Michelle!!
We were very fortunate to have Michelle Smith as our salesperson. She was patient and thoroughly explained everything very well regarding the Forester and Outback vehicles. I would be pleased to refer others to her. Everyone we dealt with at Galpin Subaru was professional and caring. MD
We went to the dealership knowing we wanted a Subaru. Michelle Smith was awesome! She went over the specs of each of the cars we were interested in and discussed each one with extensive knowledge. We were very impressed! She got us a great deal, located the exact car we decided upon, and had us through the process in record time. We drove our new car off the lot that very night. I highly recommend this dealership, and Michelle especially.
Ask for Mary Ubowski! She is the best car salesperson I have ever worked with! I love her down to earth, honest, and genuine way of explaining and handling the car buying process. She is an awesome saleswoman and I will refer anyone looking for a car to work directly with her, hopefully my daughter soon. Mary is a exceptionally smart, easy going woman and I enjoyed buying my wonderful Subaru Outback from her! Galpin Subaru is very fortunate to have such an approachable, kind and knowledgeable sales person on their team! Note: the finance guy was great too! I also had side panels put on. They did a great job and the service area had outstanding customer service. I will always take my car to the service department for all my services, oil change, etc.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.