The gang at Boardman Subaru, especially John and Joe were excellent. They greeted us cordially, answered every question accurately and after the purchase John sat in the car with us patiently explaining the nuances of the technology until we were all satisfied that we understood.
Kevin was extremely helpful, courteous, respectful, and responsive to my needs and requests. He did not pressure me in any way. He was wonderful to work with, and I really appreciate all his help in my acquisition of a new (used) vehicle.
Beautiful dealership! Five stars from the moment I walked in to after taking delivery of the car!! John (Janji) was an excellent salesperson and was very thorough throughout the entire process. He spent as much time as I needed going over all of the car???s features with me. Scott was helpful and explained things very well in the office when I was filling out the paperwork. Tug was wonderful while I waited to fill out the paperwork and got me a drink and brought me to the parts department where RJ reccommended a cute hat! I tell EVERYONE to go to Boardman Subaru!!!
Kevin was great to work with friendly, knowledgeable and professional. Mike and Matt were very good as well. One of the reasons we looked at Boardman Subaru again was because of the great service we get from your service department. It is much appreciated!! Thanks gain Kevin Terry & Tammy
Everyone was courteous, they gave us a great price, and got us on our way quickly. We talked about up-sale items like extended warranties, but didn't push us with a sales-pitch when we declined. We will definitely be going back for our next purchase.
I think Boardman must be the car buying hub of Ohio; and Fellman Subaru puts others to shame. It was a no pressure experience without being ignored. There's no pretense, they want to sell cars and actively work to ensure that if you are in the market, you'll be satisfied to find what you want and be assisted with every aspect of the process. The people are positive and friendly, the atmosphere is open and the inventory expansive. These are professionals who don't leave the car shopping experience to chance...you have questions or concerns - they have answers...correct answers. I feel I was dealt with fairly and was satisfied with the process. Kevin didn't play games as I've experienced at other dealerships over the years: 'Put down some money so we know you're serious'; left to rot in a cubicle while the salesman goes away to talk BS with whomever - None of that. I would definitely recommend Kevin Suchora, Boardman Subaru and they'll be my first stop when I decide to buy again.
I felt comfortable when I walked in and everyone was willing to be helpful. It seemed different somehow because they seemed genuine and not salesman-like, but friendly. Negotiations were tough but I knew they would be due to the fact that Subaru s are a well made vehicle and rated high for safety. I would have preferred to get into a more luxurious Forester but I didn't want the payments much higher than we agreed upon. Followup is nice and don't feel pressured to even write this review. Our salesman was/is a great guy and would recommend seeing him if you're interested in a new or used car - even for a lease, like I did. A few more perks would have been nice but we weren't buying so I didn't push to get more. Whether I could have I don't know but I do like the car and am happy I am leasing it. Good luck to anyone thinking of buying a Subaru, any model. they seem to go quickly. I know why. Bob
Boardman Subaru is great to work with. They deliver every time and we've never been disappointed. We love Subaru--the safety and quality of the Forester brings us back to the brand but Kevin Suchora keeps us at Boardman Subaru. We wouldn't go anywhere else!
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