Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
I submitted an inquiry online and Brian responded very quickly. We discussed what I was looking for, made a test drive appointment,discussed pricing and sealed the deal. Buying my Crosstrek was everything I though buying a car should be. I hope to be back to do business in the future.
The staff was extremely friendly. They did their best to provide all the information we needed about the different models. There was no pressure on us to make a decision until we had made up our mind. After that, everything was smooth and we walked out of the dealership with the car we wanted. Jeff Milletta took time to explain to us in the car all the main features of our new Subaru (there were many!).
Brian helped me buy my new Crosstrek and it was easier than I thought it would be. I???m very used to salesman who talk in circles and numbers changing after an agreement was made; there was none of that with Liberty, Brian was straightforward and easy to work with and the Finance manger was really friendly. I???ll definitely be buying another car here in the future.
We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
They had a nice used Corvette at a reasonable price and offered me a reasonable trade in allowance on my car. The salesman was friendly and went out of his way to see that I could take delivery that day. When I left something in my old car he sent it to me so that I would not have to make the 2 hr trip back to the dealership.
We were greeted by Edens at the front door and he welcomed us to sit down and discuss what we wanted. He was very attentive and helped us select the right model for us. He had us test drive the car and explained the interior workings. He answered any questions we had. He was very knowledgeable about the car and we felt very relaxed . We had been to several other dealers but Edens was the best salesman that we had we encountered. The whole process was exceptional.
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
It was incredible working with Marc on purchasing our new car. Marc was easy going and took the time to walk us through the vehicle. On the day we were to pick up our vehicle, we ran into issues at home and were late to our appointment with Marc. Marc made magic happen with our insurance agent and the RMV to make sure we'd be able to still bring the car home that day. The folks are MetroWest Subaru were tremendous down the line.
Thank you David for your excellent customer service with the purchase of our Crosstrek. You were very patient with all my phone calls. I would gladly recommend Belknap Subaru and David Elliot. Again thank you.
From the day I purchased my Xterra right to today, picking it up from a collision repair, I have had the best customer service from any dealer I've ever done business with. Quality repair work and bonus surprise to find every inch of the inside of the car cleaned. Wow!! You never see extras like that any more. Sales and Service people are top notch. Waiting room always super clean and stocked with goodies and drinks. I would highly recommend this dealership. I'm very impressed with every aspect of their customer service.
I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!
Tim George, the sales representative was amazing. This was the best buying experience I have had. Tim listened well and delivered great service. The process was completed on the telephone and in the dealership. Our total time to complete it all including the thorough review of this car's systems was a short three hours. Very impressive!
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