First ever car purchase, went smoothly
December 3, 2018
So after having a xxxx of a week with not 1 but 2 cars having issues on Sunday, my wife said it was time to bite the bullet and buy the car I've always wanted, a WRX. Troncalli Subaru was one of the only dealerships near me that had any WRX in the color I wanted. Where other dealerships are still calling me to come down and drive any other car on their lot, desperate to make a sale, Troncalli Subaru did what they were supposed to do. They provided a car at a great price and didn't try to misdirect me into being convinced of something I didn't want. And that's not just the salesman Bob Shiver, but that goes for the Finance Manager Casey as well. I'm sure at other dealerships they would have attempted to have me purchase every insurance or warranty package under the sun (which I've had pushed on me before), with Casey on the other side of the table it felt like a pressure-free conversation with someone acting as an advisor, not as an additional salesman you have to maneuver around to take a car home. When someone can be transparent in the finance process and say "ok here is the best lending option that we received back" and then lay out all of the numbers from start to finish and then lay it side by side with the finance options we brought with us it was reassuring to know we were given the clearest picture of what we were working with. I cant promise I'll be making the drive up to get service done on my new car as its a bit further out than I'd like to travel, but I'd easily vouch for them if you're comparing two cars at two dealerships in the Atlanta area.