My salesman, Joe Iucci, took a lot of time with me in setting up my sale and explaining the features on the car. After the purchase process was complete, he sat in the car and showed me/demonstrated all of the cars features. He was extremely helpful! The female finance person, whose name I forgot, was also very helpful.
Great gas mileage, all wheel drive performance
by Gman1022 from Bainbridge NY
December 8, 2018
This car is great for driving to work or just around town, wont cost you a lot to fill up at the pumps. You will feel safe in the snow or wet roads or going off roading.
Clinton Declue is by far the best in the business!!! I'm a very critical person and expect to be treated the way I treat others. Everyone in the service department was exceptional and friendly. I will continue to come to Grand Prix Subaru for any service my 2018 WRX needs. Thank You!!! WRXMombo
Great little car, great value
by RobRuss from Ojai, CA
January 9, 2019
I have nothing but good things to say about this car. Drives nicely, reliable, nice interior, solid gas mileage. Only reason I got rid of mine is it was a little smaller than I needed.
Being familiar with Subaru's I came into the dealership knowing exactly what I wanted and what it would take to make a deal that day. The staff was friendly and courteous. The premises was clean and inviting. My salesperson, Joe Iucci, was excellent. Buying a new car can be a nightmare but it was NOT at Grand Prix Subaru and the deal was sealed. I would highly recommenced both the dealership and specifically Joe Iucci. Will definitely come back and recommend to my friends and neighbors.
Looks the part; just needs a little more power
by Loyale93 from Medford, MA
October 26, 2018
It's a Subaru, need I say more? Subarus are utilitarian in nature, and with the XV Crosstrek, they built an outdoor vehicle for the outdoor enthusiast. It looks the part, whether driving down a dirt path to the camp site or down main street.
At 148hp and 148 tq it is lacking in some get up and go. Having the 5spd transmission helps gain more control of the power you do have at your disposal.
The storage in the rear hatch is somewhat limited due to the sloped back body style, in comparison to the larger Forester. But plenty of space for 3 people and full luggage.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Very good on gas and comfortable drive.
by Oscarjzh7 from New York
December 16, 2018
My Subaru has everything I need for a great commute. I feel very secure to combat the winter snow with the all wheel drive feature and the extra amenities for example mirror defrosters and heated seats
No nonsense just friendly, polite, and courteous service. Came home with brand new car. Love it, love the dealership, but most of all can't say enough about our salesperson. Joe Iucci. We highly recommend him.
Have you noticed cracking of the leather seats
by deach from Eastport, NY
August 28, 2018
Overall this is a great car. Good pick up for such a small engine, stylish and fun to drive. The cracking of the leather seat back is a little disappointing for one reason or the other.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Subaru are very reliable and safety is excellent
by MN Up Northerner from Minnesota
December 15, 2018
The Subaru XV Crosstrek was purchased for my daughter’s first vehicle, so Safety was a factor in our decision. Subaru is one of the safest vehicle on market and AWD is a huge plus in Northern Minnesota Winter! Plus she loves it!
My car leasing experience was excellent. The staff was extremely efficient and friendly. I have already recommended a few customers and more coming in the future.
Great vehicle p!
by Popo from Worland, WY
December 24, 2018
From front to rear inside and out this vehicle is great for a small SUV. Ours has Eye-Sight which is a great safety tool. Add the radar cruise control, navigation and heated seats and this is a hard to beat vehicle for the price.
I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
Great Fun To Drive, But Not Subaru Reliable
by MnBueller from Duluth, MN
April 26, 2018
I still love the way my Crosstrek looks and drives, but two failed front wheel bearings, prematurely wearing rear brakes, and a rough fast idle when cold have turned me off to the Subaru brand. Dealer and even factory reps have tried to be helpful, but the problems persist. Think twice about this one...
Friendly, respectful, thorough. I am very happy with my purchase. Robert was very responsive to what I was looking for and did not try to push me into anything I wasn't interested in.
Take an adventure in a Crosstrek!
by Alex from Nashville, TN
April 28, 2018
The Subaru Crosstrek is an outstanding vehicle for the price. It has quite a bit of ground clearance, lots of interior room, and good cargo capacity. I've taken my car off-road numerous times with no issues. It's a good half way point between a truck/SUV/Jeep and car. With good gas mileage and good off-road ability it's a win-win. Only issue with this car is the lack of power from the 2.0L boxer engine, but it isn't really noticeable during regular driving.
I purchased a new Crosstrek from South Shore Subaru and the entire process was extremely enjoyable. Michal Dymnicki answered all my questions when I first speculated purchasing a new vehicle and kept in contact without being overbearing. He pleasantly worked around my schedule to set up a test drive and ultimately a finalization of purchase. Michal was very professional and he thoroughly explained all of the features of the vehicle as well as all the services provided by the service center. When I picked up the Crosstrek, Michal helped set up Subaru Starlink and connected my phone so that when I left the lot, everything I needed was already good to go. South Shore Subaru's staff was very friendly and made purchasing a new vehicle easy and pleasant. I highly recommend the dealership and Michal to anyone looking to purchase a new vehicle.
I love this car.
January 19, 2018
The car is comfortable and feels solid and reliable. I’m pleased with the headroom, and with the seats. My daughter appreciates the legroom in the back. There’s a fair amount of road noise, but it doesn’t bother me.
Looking for Subaru around NYC? Go to Koeppel Subaru
by thinuwang from DealerRater.com
October 31, 2018
I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have. The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time. A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do. Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience. Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!
by Bill M from St. Louis, MO
December 11, 2017
After test driving a variety of small SUVs from both domestic & foreign manufacturers, the SUBARU XV CROSSTREK was by far the best value for my money. It is solidly built and, most importantly, extremely reliable. It’s just the right size and has all the options & technology for my needs. I am averaging 26.8 mpg. If you're looking for a small SUV, I recommend giving this or any other SUBARU a test drive.
Woody went above and beyond to help me- which I appreciate.
a fun, practical car
by Ricardo from Cornwall, NY
October 31, 2018
It was time to switch from performance cars to something less expensive and much more practical so, living here in the Northeast, Subaru was the logical choice. Our family has owned several Subarus so I'm very familiar with their practicality, especially in snow. But the Crosstrek is much better in snow than the other models and the higher clearance is very nice. Mine has a standard transmission and leather seating. Nice!
Two years ago, when we were ready to move to Conn from Ohio, we asked our Subaru customer rep in Columbus to recommend a Subaru dealership that we could depend on. He gave us Garavel's specific contact info and that was very helpful when we needed some minor adjustments to one of our leased cars after we moved to Conn. More recently, in October 2018, we had a real catastrophe when both of our Ohio Subaru Foresters were totaled in a flash flood so we got in a rental car and went back to Garavel. We met Gary Bauman who understood our dilemma. We knew that we wanted two Foresters and Gary knew everything about the great new features and he explained and demonstrated them to us. When we said goodbye to Gary the first time, Joe drove home in a 2019 Forester that was available in the lot - it had his name on it. Jeanne was happy to wait a little longer for her beautiful red 2019 Forester that is the envy of everyone, and when we said goodbye to Gary the second time, we were completely satisfied. Since then, we have recommended Gary and Garavel to others whose cars were destroyed in that flood. We are certainly satisfied customers. Thank you, Gary and Garavel! Please give yourselves ***** in every category! Joe and Jeanne Reed
by Rustynail from Azusa,Ca
October 13, 2018
I have had my cross track for three years now I have a total of 14,000 miles on it at this time works very well in the snow we take it to Idlewild for Thanksgiving and for two years it has snowed while we were there .
Service was quick and professional. New waiting place was clean and professional looking. Procedure for processing the car was quick and professional. Will recommend Service center.
A DISAPPOINTING CUV.
by METS FAN from BROOKLYN, N.Y.
December 4, 2018
THIS CAR HAS DEVELOPED TOO MANY PROBLEMS; TWO ARE RELATED TO THE A/C SYSTEM; OTHERS ARE RELATED TO WHEEL BEARINGS, AND AXLES. THE VEHICLE MAKES "POPPING NOISES" IN THE DASHBOARD. IN ADDITION, THE REAR HATCH DOESN'T GO UP ANYMORE WITHOUT HELP, AND THE EXTERIOR MIRRORS MOVE AROUND INSIDE THEIR FRAMES WHILE DRIVING ON THE HIGHWAY.
Friendly, patient and professional in all aspects of purchasing our new chevy. Extremely satisfying experience. Sales and service went above and beyond to help us out.
2013 Subaru Crosstrek
by stout from Morristown,In.
January 10, 2019
Bought new after about 70,000 miles I have had CV Joints replace both axles on the front end. Wheel hubs replaced. And Ive replaced 4 bulbs in the front and 1 in the rear. Im considering trading it off.
This dealership was absolutely incredible from the time I walked in I didn???t wait very long , service was incredible.The salesman I dealt with was very knowledgeable of all of the cars and really worked with me to find the right car for the price that fit my budget. I would happily recommend this dealership to anyone who???s looking for a new car.
first car i purchsed new because i love the look
by ZIZIPERALTA from PDX
January 3, 2019
I OWN THIS CAR FOR ALMOST 6 YEARS AND I LOVE IT / I don't like the seats a,d the coating never shine as I wanted but I work on it every month . I DO OFFROAD, CAMPING , AVERITHYNG .
Robert was amazing and so accommodating . Easy to work.
by EMDOCT from DealerRater.com
December 5, 2018
Robert and his team did an amazing job. Made it easy to get a. Good deal and feel like a first class customer . Thanks again and will definitely bring family and friends .
by AustinGarth from Eau Claire, Wi
May 9, 2018
I love this car because it gets great gas mileage while not feeling totally gutless. It’s also great for mild off-roading and very smooth on the street. The flat engine design makes for a sporty driving experience as well because of the low center of gravity. Reminds me of my WRX but with softer suspension and less power. In my opinion Subaru did a very good job of including the right options to keep the car cheap but satisfying.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The best car I've ever owned!
by MichelleFondinauthor from Herndon, VA
June 16, 2018
I had heard that Subarus were reliable but I this is my first Subaru and I never expected it to exceed my expectations. It drives with ultimate stability. It's fun to drive. It's sexy and safe. I love the style of the XV Crosstrek Limited. I'm definitely buying another one to upgrade soon.
Pleasant, friendly and courteous staff. I left the dealer with a great deal and happy. I will definitely recommed their services to friends and family!
The car is the best for single or one kid couple
August 16, 2018
The car is very safe and comfortable. If you drive the car, you can feel stable, Even though the car is a wagon car, I can feel getting on SUV like CR-V. In particular, when it snows, the car is the best car that I guarantee.
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