My request-need was a little bit unusual and everyone handled it seamlessly. The technician was very good and handled my car with a high level of care. I didn't catch his name. The technician and service advisor deserve a raise or bonus!
Joe Murray,service manager, Joe is such an asset to Firkins because he makes each customer feel that he is there for them he does his best to meet each customers needs and makes it a pleasure for you to be part of the Firkins family.
Most honest car dealer we ever worked with, great folks, both dan s and skip. Provided a fair trade value, unlike so many others. When it time for my next vette, will buy from them. Car had a problem and they took care of it.
The salesperson was very nice and respectful. He expressed every question I had and meet my expectations. I will definitely come back if I have any problem with my car and for any service I need on my car.
Very helpful & great communication & will be going back for any additional services for my Wrangler. Darin was super helpful & communicated with everything that needed to be done & when I could expect it to be ready to be picked up.
I have been going to Sunset Dodge for years. I am a widow and trust the technicians. When I make an appointment I know they will inspect my car and honestly provide me with what needs to be done to keep my vehicle running smoothly.
Enver made buying a car the best decision ever!! He was so patient and understanding with me during the process. He took the time to breakdown all important aspects of each car I was interested in, and even stayed far past closing time to finish out the deal!!! Been through this process more than once and this was by far the best!! Would recommend him and Crown Honda to all my friends and family!!
Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
We had the pleasure of working with enver a year ago for a vehicle purchase that we love. Due recent life changes, We need somthing larger for the family and we reached out to enver again for another vehicle. Thank you again enver for all your help.
This is the 5th Honda we purchased from Crown and we always deal with Cary Forney. Cary is more like family--your brother or uncle--who happens to work for a dealership, rather than just a salesman as he is courteous, helpful, relates to us and our needs and how they have changed over the 12 years we have used Crown as our dealership and Cary as our salesman. This was our first time to lease instead of purchasing and Cary was very informative and the F&I man, John was also very helpful. Crown had published the inventory and lease specials and they were there when we got to the dealership. All of our cars are serviced by Crown and service is always excellent. We have always been satisfied. You can't go wrong with Crown, Honda, or Cary. JOB WELL DONE and that does not happen very often anymore.
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 3, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
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