Advisor, Nick, was great getting me in on a Saturday. I’m glad he could duplicate the problem. He also arranged a ride for me even though a shuttle doesn’t technically run on Saturdays. The car is under warranty so no issues with costs.
Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
Service department there is a young lady by the name of Blake, she was the most respectful and friendly person I have met in a while. Blake seems to be very knowledgeable in her field.
Kudos to Blake at Northwest Honda Owings Mill
Repairs done promptly. Service area clean. Customers were able to drive vehicle out of the weather and the same was true for the shuttle service. Both the service rep and the shuttle driver were courteous and professional.
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
We were ready to purchase another car and found exactly what we wanted listed at Trust Auto. We called and spoke with our salesman, Art and he said it was still available. The car was beautiful...inside and out! There was minor wear on the wheels and Art made arrangements for it to be repaired. The wheels look perfect now! We couldn't be happier with our purchase. The purchase couldn't have been easier! Everybody there was so nice....Thank you, Art!! Thanks also to Alex, Nick, Russ and Fred!! If you are considering another vehicle....you owe it to yourself to trust the great folks at "TRUST Auto"!!! ~The Farrell's
Wrote a review earlier (Wading in unkept promises). After reading the review, the dealership contacted me. Artem, who is the shop manager, mailed me two new mirrors and offered to fix the leaking door seal.
I could not be happier with my vehicle purchase! I bought a 2010 Porsche Cayman from Trust Auto for way under BlueBook. Car had a clean CarFax with NO reported accidents. David N. was my Sales Rep and he was pleasant and professional...no "selling"...but you don't have to "sell" a Porsche. I love the car and would refer to and buy again from Trust Auto!!!
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
The was the easiest new car purchase I have ever had. The trade value was top notch and the purchase price was competitive. I expected resistance on the price I was expecting to pay, they matched the best deal I negotiated with by another dealer further away. This is a car dealer, and yes they are in it to make money. Be informed using all the resources available and don't expect to be deserving of any more, haggling make a car buying experience miserable.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Best service and everything was done in a timely manner. Wouldn???t buy a car or get service anywhere else. The bathrooms are always clean.
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