I liked that they worked as a team to address my needs as a consumer, working together to offer me a vehicle I couldn???t refuse. I???m pleased with my purchase and feel respected as a buyer, which isn???t always the case in the world of automobile sales.
Trish made my sales experience easy and comfortable. I had a particular vehicle in mind and she was very helpful in answering my questions, meeting with me even without an appointment, and working thru the negotiations. The dealership itself had a very friendly feel.
I recently traded in my 2015 Civic for a 2015 Crosstrek, and this dealership was so incredible to work with. Kiki is MY ABSOLUTE favorite to deal with. She made the process so easy, stress-free, and FUN! I would buy a car everyday if it was from her. She was very through in explaining the process to me and took me on a great test drive where she explained in great detail the features of my vehicle. There was never any pressure to purchase and she watched out for me the entire time, working hard to make sure I got the best deal possible. If you are even considering looking at or purchasing a Subaru, make sure you visit Lithia first. Ask for Kiki. You will be SO HAPPY you did!
Naomi was helpful and responsive from the start, matching my criteria with the inventory, doing test drives, answering questions. She is thoroughly knowledgeable about Subarus and is honest when she???s unfamiliar with a different brand. She walked a great balance between following up with me and giving me the time and space I needed to make my decision. Though I ultimately did not opt to purchase from Lithia, Naomi was instrumental in my journey to get the best car for my needs.
I worked with Barry Nessly who was the sales rep that helped me. He offered to assist me with the many electronics on the model that I bought. I am 74 years old and not familiar with many of the thngs that this car can do. Barry was very easy to work with and really helpful. I plan to take him up on his offer to help me learn to program some of the options on my new 2019 Subaru Sport.
Ryan Bergerson at Lithia Subaruof Oregon City helped us to buy a used car, and we had a great experience. It was fast and easy and we got a great deal! We only had a limited amount of time and they really helped us out!
A No pressure pleasant experience. We dealt with one person (thanks Nikole!) through the entire "look" "test drive" "buy" process. There were nice cars at good prices and very helpful people to get us through the process. We liked the fact that the facility was low key, yet clean and functional. My partner and I are certainly going back to Delta as our first stop next time we need a car and we will be recommending them to our friends. Thanks Again !!
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
This was my first time ever going to a dealership and Luis made it very simple, fun and exiting to get a new car. Luis had such an amazing and fun personality, there's no way to not have fun searching for a car with him. He walked me through the basics and showed me cars that work for me. I realized you can't just pick a car by looking at a picture, you actually have to sit in it and drive it. I didn't think I would like the Jeep Patriot but I ended up falling in love with it after the test drive! I'm super happy with my new car!
Sergio helped me with understanding the paperwork and explained every single paper that I was signing with precise detail. I was very worried about what I was getting myself into but with his helped I felt more confident and less worried about the application process. He made sure to have everything correct like double checking my credit application and correcting my gross income. All together everything went well. Although it is a bit of a drive for me it was worth it and I would totally recommend them to any of my friends!
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
It was the greatest car buying experience i have ever been apart of. If you are putting off buying a car cause you cant stand the salesman and the back and forth. Plus being there for hours. I highly recommend giveing the guys at E&J motors a shot.
Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
We found a great deal on their website and decided to go take a look. They were very courteous and made it really easy for us to make sure it was the car we wanted. They made the process hassle free and we were on the road in our new car in no time. They really made it easy without an pressure. Great experience and would definitely recommend them.
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
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