The service writers are actually your friends if you listen to them. The mechanics are very good and find trouble spots that need attention. It is your decision after all, listen and make the right one.
Was shopping for a Forester base but ended up with a Forester XT touring instead. Jennifer Mears was great she got me a great price and gave me an extensive test drive. Paul was very meticulous about the warranty and helpful add ons. I got the 0% financing. I wanted more on my trade but they will work with you! Great neighborhood too very nostalgic with great restaurants.
No surprises. The Subaru Forester looked exactly as the photos. Patch in Poses did his utmost to straighten out a glitch in the credit process that shouldn't have been. The day it was picked up an adjustment handle for the back of the driver's seat was immediately reattached by searching for a particular small screw. The car...clean as a whistle. Couldn't be happier.
“The Duke” does it again. This was my second time coming to Phil for a new truck and once again he had me leaving there with more than I expected and smiling from ear to ear. He and his team were able to put me in exactly what I wanted for less than I wanted to pay. I’ve bought many many vehicles and dealt with every type of salesman and I truly began to believe everyone of them were thieves, then I was referred to The Duke and I will not purchase from anyone but him. You better stay around buddy!!!!
Salesman, Wayne, made the purchase of my 5th Subaru very smooth. He was up front with options and prices and made a fair deal on my trade-in. Placed the order today and am looking forward to picking it up when it comes in.
We have had 3 sales/lease experiences now with Mid-Hudson Subaru and all 3 have been top notch. 3 different salespersons over 5 years and all 3 have been exemplary. I recently traded in for a used upgrade and feel like I hit the jackpot with the vehicle but also, more importantly, the salesperson, Lauren. Every step of the way was handled professionally and with a personal touch that was a welcome change from the usual pushy sales. Highly recommend MH Subaru and Lauren! THANK YOU
Simply put: they take care of there customers like they are family. The entire process is geared to clear understanding of the problem, what are your options, cost and long term plan for your car. They are always transparent and are NOT trying to pry additional money from you. My family has purchased 3 loaded cars from this dealer and have always had them serviced at this dealership. Over the past 10 years and have had 1 time that one of my cars broke down on the road and had to be towed to service. We drive each car between 22,000 to 30,000 miles a year. We drive down to Long Island New York City and Vermont in the winter. That is what we consider a dependable car and a great service department.
I can't say enough about this dealership, and the help that I had received while looking for a car. These guys were so helpful, especially since I was in a tough financial spot, and didn't really have too much to spend. I was even more delighted to find out that the vehicle was exactly how it appeared online, since I was driving 2 hrs to get there. I would definitely recommend this dealership to any of my friends or family. Also don't forget to ask for a Carfax doll if you have kids :)
Bought my car needed small repair they fixed it right away they are very honest and very easy to work with. Great prices and I highly recommend them!
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