There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
can't say about the buying process nor anything referencing repair work...was not my experience. Only looking at a car from an online search. Clean enough facility and initially pleasant customer service. Again only limited interactions since the vehicle I was looking at wasn't what I wanted.
I bought a car from Phil. First I called in and he answered my questions at the same time he was multi-tasking and busy with customers at his desk. He was very forward with me and up front regarding my questions; which I like. Great help and we really like our new car. I totally recommend.
For the person who complained that Phil was more interested in walk-Ins; you need to put yourself in a car sales reps shoes and someone who is multi-tasking. I would imagine a high percentage of those who call in are not serious about buying a car. If you were serious you would of been proactive and went onsite to talk to Phil or ask another sales person for help.
I appreciate the great customer service i received from Phil. He was prompt, well-mannered, professional, and also generous he bought me a bag of chips. I would recommend Avery to anyone who comes to Premier Automotive.
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
Greg was super, no pressure very laid back and he made me feel so comfortable an very outgoing. He was so helpful, that I ended up finding and buying my Acura MDX, he had it all detailed and paperwork ready when I came to pick it up.. I am shopping for another vehicle for my son and our start and most likely finish will be with GTX.. GTX has made me one happy owner of my Acura, and no financing, because they made it possible for me to pay cash.. Thank you Greg very being so helpful and making this happen for me and Serenity..
Everyone at this dealership is trustworthy and always makes me feel so comfortable buying a new car. We are returning customers and I always refer people here. I appreciate their honestly and willingness to help my family. Great place to buy a car!!!
Dave made the experience a very pleasing one. No pressure, very good knowledgeable and very professional . Would go back with no hesitation. All the cars on the lot seemed to be good quality and priced well.
No pressure, honest, professional, over all a Great experience in purchasing a vehicle.! Tyvm Ray and Dave you have made this a positive car buying experience for me and I will be sure to pass it along.
The Auto Livery staff is friendly and helpful whether it is buying a car, trading one in or getting your car serviced. They are very knowledgeable and provide top notch service. This isn’t like other car dealerships where you feel pressured by their salesman. The Auto Livery is a hassle free, no pressure automobile dealership. That is one thing I look for when I purchase a car.
They also offer very fair prices on their cars (my family has purchased multiple cars from them) and also in their service shop. I would recommend them to anyone looking to buy a quality used automobile or simply just get their car serviced here!
I recently purchased a Chevy Cruze for my daughter and Rico Graves was amazing! Great customer service and very understanding about my needs and financial situation. Definitely not pushy and overbarring like most salesmen.
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