Just picked up my 2005 Lexus ls430 from Ralphs. Great treatment, great vehicle serviced to the max , great pricing, couldn't ask for anything more. Ralph is a class act, a gentleman from a long gone era! Will be doing business with these people into the future.
Bill at the dealership was great to work with. Was always available to answer any question I had about the car. I had to have car shipped to KY and Bill took care of setting up shipping to me at a fair price.
I went in this dealership with my son-in-law and spoke with Rick the owner. I told Rick my son-in-law needed a reliable car to get back and forth to work which was an hour each way because he had a baby on the way. It only took him three hours to get him financed and driving. He has little to no credit yet Rick was able to do this for him. My son-in-law came back the following weekend to get all his paperwork it wasn't quite ready yet so I went back for him on the following Monday to get everything done. There are just a couple of issues with the car the brakes and one of the locks on the doors. Rick has told us that he will give him a loaner car for the day and he will get it fixed for free because it is within the 30 days. On a side note there was this young girl with a young child in the dealership getting her brakes and I believe it was a tire rod fixed. Her husband calls and was not happy with the pricing. She ended up telling the owner to just stop the repair process because her husband didn't want to pay for it. The owner just did the repairs for her and told her pay what she can when she can he was not going to let her leave the dealership with a young child in unsafe car. You do not find this in car dealers nowadays. This dealership and Ric come very highly recommended.
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