I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I found a very specific and unique sportscar at TVE using the internet (Jaguar XK-R). I'm in Illinois so giving it a test drive in person was not practical. I sent a friend from the Dallas area to inspect the car and test drive. Everything went without a hitch. The inspection showed no surprises. The dealer didn't point out anything, but any blemishes were there to see and the dealer certainly didn't try to hide anything. The test drive went good, everything on the car checked out. The carfax was good and I called Jaguar and the VIN check showed all maintenance was up to date. I bought the car without a hassle ($500 deposit, cashier's check down payment with paperwork, they financed balance of car price at a better than local rate). Everything went as fast as you could hope for thanks to a prepaid and labeled Fedex envelope. They received my check on Friday morning, car was loaded on a transporter on Saturday morning, I received the car Sunday night. Car had all the minor issues I already knew about, nothing more. Engine runs perfectly, even better than expected. I'm extremely pleased and would not hesitate to buy from this place again. There are some other places near the area I would NOT recommend - but this place is A-OK! They've been in business around 17 years. You don't stick around that long if you sell junk. I will certainly check them out again when I'm looking for that special sports, luxury, or off-road vehicle!
Who says southern hospitality is dead. Go in and ask for Charles. He’s a kind, down-home guy that will treat you right. I didn’t get the car I wanted, but I will go back to him when I get things in order to try again.
Smart Auto Leasing worked with us tremendously on going over all the vehicle information, obtaining financing, and the additional questions we had! We greatly appreciate this service, they went above and beyond! -Genelle B.
Recently contacted by the dealer due to misunderstanding. Owner was genuinely concerned with "Brake" light appearing in my car so shortly after purchasing. He was great in assisting me and finding a solution. Bought my car without even seeing it in person due to the great reviews by many and the trust I had in Dallas Auto Exchange. These guys are top-notch professionals and will make your car-buying experience great. This was my 1st car, and I'll definitely be getting the 2nd from them as well
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