Jamie Hayes assisted us with our purchase. We weren't planning on a new car. We had a 2010 VW Jetta TDI. Fun. What's more fun? A 2014 Jetta TDI. Smoother shifting. Tighter hold to the road. No lack of power. Jamie walked the lot back and forth. No pressure. We had pizza served while our paperwork was done. Only comment, but not really a negative, is that sales AND management should spend more time learning every feature of the cars they sell. There was a bit of, "I'm new to VW", than I expected. Friendly and generally efficient. Ask for Jamie.
Everything went well but the time it to finalize everything was long which I know is the norm when buying a car. I would have liked a full tank of gas since I had just put gas in my trade in for the week. I’d still like the full tank of. I only had half a tank. I mentioned it to my sales person but he said that isn’t done. There was a time when you bought a vehicle, it always had a full tank of gas when you left the lot.
Major Motor Cars is a great place to purchase a vehicle. I emailed them regarding a Mercedes they listed for sale. By the time I came in the vehicle I came into was being sold. I was upset at first but was greeted by the owner, Peter, actually the owner's son.
He took me into his office and charmed us. He didn't treat us like a typical salesperson. He promised to find me a similar vehicle to which I thought would be an empty promise. Sure enough he called me two days later to come in a drive the vehicle he had just purchased for me, with no deposit and no strings attached! I felt super comfortable coming down. The vehicle was as described in pristine condition. I was super happy about my decision to do business with Major Motor Cars and would happily refer my friends and family. Peter and his employees are heartfelt, easy going, and friendly to deal with.
I had a great experience here at Mercedes of Pleasanton the person I dealt there was Kris he was extremely knowledgeable and pleasant to talk to you I didn't feel pushed at all I haven't bought a car yet but I will be returning there
My experience with Auto Quest was smooth from start to finish. I worked with Kevin to get into a beautiful BMW and took it home within 2 hours. They had the vehicle ready out front for me to test drive, let me drive solo, and didn’t tell me when to be back. In the finance department, Scott helped me out with a fair loan offer. Overall, the selection at Auto Quest is top shelf. The cars sell themselves. I didn’t feel pushed into anything. All my questions were answered honestly. I recommend doing business with them!
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
Lionel Amachree was a huge help. His customer service is what you look for in a cars salesman. He answered every question I had and was very friendly. His help is the only reason I walked out of the store with keys in my hand.
Had a very good experience with the dealership and staff.
by geecee945 from DealerRater.com
November 1, 2018
I have a very good experience with the dealership and the Salesperson GaithBekie. He was polite, helpful and attentive to what I was looking for in a vehicle and within my budget. I presented what I wanted to pay for the vehicle out the door. And it was meet. I bought the vehicle and I am very satisfied. I was overcharged by $223.00. Also had a great experience with the General Manager Eric Brinkman. I was overcharged $223.00 and I bought the matter to Mr. Eric Brinkman and he stated that he would investigate the matter of the $223.00 and he would get back to me. Within a few days, he responded to my issue and he said that he would personally would take care of it. Even if he had to replace the money from his personal monies. Which he laid some personal money out of his own pocket. This man has integrity, honesty, character and he values his word as a person. I like that in a man. To have value of his word. From the time we negotiated the price for the vehicle he was honest with me. We shook hands as two gentlemen as I keep my part of the deal as he did also. I am very impressed with him. I would recommend the dealership, the Salesperson Gaith and of course the General Manager Eric Brinkman.
It was my first time purchasing a car and Jorge was my sales associate. He made the whole process very pleasant and stress free. He went above and beyond by answering all the questions I had and even staying after hours to make sure I had a satisfactory experience. I totally recommend him to whoever is looking for a car, even if is your first time doing it like me. He was very professional and carismatic too
Truly had a great time at this dealership. Beat experience I???ve ever had buying a car. Might buy my next car from there as well. Even though I???m from Connecticut. Chris Gomez was great as well. I hope so more deal with them.
A buddy and I drove from CT to NJ to trade in and buy a focus RS. Chris Gomez was very helpful and efficient knowing we had 2 cars to pick up that day. Definitely recommend him for any purchase you???re thinking about, very friendly and even helpful after the sale.
Our experience there was good we didn’t close the deal but it was good. I don’t know that I would go back though cause when we looked at the car there were damages that were clearly noticeable which I was bummed about. I couldn’t see purchasing this vehicle with damages like that and I am surprised Honda would try and sell it like that.
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