I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I used to buy always Toyota, it is the best
by Fantastic from Montreal
January 14, 2019
It is great, economic, very comfortable, strong, best cars, I love it so much, thank you Toyota for this valuable and brand, I would always recommend this car to all friends.
Service was excellent, as usual, BUT the service department was backed up for over an hour. I made an appointment, yet they could not get to me promptly. They should have NOT scheduled me if they did not have the time to get to me promptly.
Best vehicle I've ever owned
by Tjones64 from Livermore, CA
December 18, 2018
While this truck isn't the most sporty or glamorous vehicle I've owned, it's the best for several reasons. Pros: Toyota reliability, all the features I wanted (all wheel drive, heated/cooled leather seats, etc), incredibly rugged. Cons: a bit underpowered, not as many after market options as the SR5, so-so gas mileage.
Don Pelzer has been our Service Consultant for years. He has always been great to work with. He is very personable which we appreciated as many in the automotive service industry are not. He takes his time to explain what and why we need a particular repair and/or service.
My favorite car I have ever owned!
by 4runner from Harrisburg,OR
October 24, 2018
Love my 4-Runner!!! Reliable, drives great, awesome family car. Never had any issues with it, runs and drives smooth. Plenty of cargo room with back seats folded down flat.
My husband found a car online from here. He called them up and spoke with Robert Cosgrove about meeting with him to test drive this car out. While speaking, my husband pointed out that there weren't any pictures of the inside of the car online. Robert went out and took a video of the inside and out of the car and sent it over to us so we could see it before we went. When we showed up he was very prompt to meet us and already had the car up and ready for the test drive! we weren't expecting to do anything more than test drive today so we didn't take my husbands car (the one we we're going to trade in). Robert said "let's go get his car while on this test drive so we can check it out". By this point in the test drive we knew we weren't going anywhere else for any other test drives, so we went and got it and Robert was awesome the whole time listening to my stories on the return trip back during rush hour. His personality was right on point with ours making this an easy sale. He was never pushy with us and didn't seem like a "car salesman". Everyone at the dealership was super friendly and tentative. They even had popcorn waiting for me when we got back from cleaning out my husbands car. It was a great experience all around, and I would recommend both Robert and Hendrick to anyone looking in the future.
Great family truck
by John W from Amherst, NY
October 19, 2018
It’s got everything we need used every day to get the kids where they need to be. Looking forward to seeing how it does in the snow.
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