Justin hydro mad all the difference in my transaction he was very helpful from financing to setting up the my test drive I would recommend him to anyone visiting this dealership without him I might have shop somewhere else thanks alot justin
Vehicle was exactly as advertised, in excellent exterior and interior condition. Looking at many other cars on their lot, these folks sell only the best. I would not hesitate in the future to purchase a vehicle from them and have it shipped to me, their cars are so outstanding! They are also easy-going down to earth folks who are a pleasure to do business with!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
Special thanks to all at Krause Toyota who made the car buying experience an enjoyable one. Kevin was 1st class, no pressure sales and delivered on our expectations.
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