Everyone I interacted with was positive and professional. Seth met me with a handshake when I arrived, and we parted the same way. Anyone can do a good job when things go right, your team made it work when there were challenges. Namely a dead battery and constant rain while trying to detail the vehicle. I was in the customer service business for nearly 50 years and it is easy for me to tell when employees are sincere with their interactions with me. Seth, Carl and Kate were always positive and professional, as was, I assume the used car manager that was on duty Saturday afternoon, but I regret forgetting his name. I will recommend Sheehy to family and friends without reservation and will certainly consider them in my next purchase.
I'm in love! Meets all my Wants and Needs
by skper609 from Chesapeake, VA
November 29, 2018
I'm so happy I decided to purchase the 2016 Limited Toyota 4Runner. I was looking for an SUV that sat higher up, offered more cargo storage and all the bells and whistles that my luxury small SUV offered. The 4Runner has all of the above! I feel so much safer on the road and can't wait for the family road trips, because we actually have room for all our stuff! I plan to drive this car until it dies.
Took a lot for use to leave Honda after 25 years but after a few hours with Steve, Sheehy Toyota and driving the 2018 Highlander, we were sold. Despite the rain and long process, Steve Sharkey made the process straightforward and enjoyable. We will recommend Steve and Sheehy to family and friends. Sincerely, Tim and Mihwa Jent
Best car I've owned
by Bedwards from Alexandria, VA
November 12, 2018
It is a great vehicle! I never had any issues with it other than maybe the setup of the cup holders in the front. The third row option and tow package are AMAZING! I loved the handling, and the features with the on board navigation and Bluetooth. Definitely loved the premium sound package too! Very spacious and I could fit my whole family in it. EXCELLENT gas mileage! I would frequently take trips from VA to CT (about 350 miles) and could do it with one tank of gas! Best SUV EVER!!!!
From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
Most reliable car I have ever owned
by JZ from Sartell Mn
January 2, 2019
I had a long list of requirements and the 4Rummer has meet and exceeded any and all expectations. Would definitely recommend this one to a friend
Anthony and Pam did a very good job of making me feel welcome and taking care of my car and me after finding out of the extremely bad service I was given by another associate. My car was finished very quickly and I was able to look at cars and take them for test drives as Anthony helped me look at my options. Great experience.
Top of the pack for SUVs
by Ron from Santa Ana, Ca
November 5, 2018
I bought this newer 4Runner, spending the additional money after finding that they retain their value so well that it was hard to save much money getting an older one.
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