The young lady who helped me that day went far and beyond to show me things about my truck that I did not know and needed help with so I give her an A+.
there is a reason these have a cult following
by RickRunner from CASA GRANDE
December 27, 2018
the 4Runner is an excellent vehicle, whether you're taking it on off road trails in Sedona or just simply running to the grocery store, this SUV is capable of it all. When purchasing a 4Runner you can rest assured that in the legendary reliability of Toyota and that these vehicles are built to last you hundreds of thousands of miles. the styling is rugged yet classy and i feel it truly has a timeless look that will never go out of style. When I get behind the wheel of my 4Runner i am comfortable with the ride and peace of mind that it can tackle anything I am planning on doing or going.
Simply put the best experience I have ever had purchasing a car. Personally I have never owned anything but a Ford and after working with William Andrews and Eric Hogue to purchase 5 trucks for work I made up my mind that they would get my personal vehicles as well. They both are genuine, sincere, honest and always follow up. Really I could not imagine a better experience purchasing a car. You all will now get my business when my wife needs a new SUV and once my boys start coming of age.
I would especially like to point out Eric's professionalism. In my business I can be very tough on vendors and he was awesome and never wavered in being polite and professional. As for my personal purchase he exceeded my expectations again. I told him I didn't have time to come in and spend a lot of time. He took everything I sent him about what I wanted and found exactly that truck and created an even better version.
At delivery time William was a first class customer service experience and that comes from someone who was trained in hospitality by Ritz Carlton.
I look forward to many years of vehicle purchases.
by Not happy from East Stroudsburg pa
September 22, 2018
Console paints comes off if you breathe on it. No very reliable. At price tag of $45.000 you would expect a bit more. The ride is great. Plenty of room. But would not buy again due to console issues. And there is no touch up paint either.
Awesome customer service. Working with Robert Shafer was above and beyond my expectations. I was referred to him and that was the best thing ever. Thank you Robert for all of your hard work and dedication to application.
Nice but worth the price’
by salheem from Virginia
September 18, 2018
This car is not a bad car but it is not an exceptional one, it looks nice on the outside. Handling is adequate. They said it’s a very reliable car but there’s nothing truly spectacular about it that separates it from another SUV.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
by Kimm0671 from MILLERS CREEK
November 7, 2018
This vehicle is great for the value. All the room our family needs, the 3rd row for extra seating, drives great and easy to park. Doesn't drive 'big'. Definitely recommend!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Love this car
by Lynda from Norcross, GA
November 21, 2018
This is one of the best cars I have ever had. It’s a very comfortable car and big. Spacious and awesome to go out with family and friends.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
You pay for the name
by JP from Colorado
October 19, 2018
Owned a 2017 Toyota trd premium.Got suckered into the Toyota hipe. It’s like a cult ..and anyone will give thier left leg for a Toyota. First of all it’s hugely underpowered! I would get passed by school buses ! Seriously passed by a school bus! The engine sounds like a hampster wheel ! Struggles to get up to 30mph but then compensates a bit. However, if you are trying to pull out and merge 0-30 is the most important time to have acceleration .The driver position is horribly designed! The car has horrible body roll around corners. Cargo and drinks will fly all over the place when you’re cornering . I know its an off road vehicle and have had plenty without that kind of body roll . It is horrible in the snow! The 4 wheel drive system is a joke on the highway. It goes all over the place. It has shifter on the column instead of a switch, so you have reach across and shift while in a snow storm to change it. It usually grinds when shifting into 4x4. If you leave it 4x4 you cant turn sharp without grinding and when you back up it grinds . How would you off road in that’ It reminds me of old trucks where yku have to get out and turn the hubs . Passengers have great space but the driver has no foot, knee or leg space for the driver who drives in the car the most.The consule is placed right up against your right leg. Dashboard column hits your knees so they have air bags for your knees. Lol . The dash board quality is horrible. Squeaks and cracks constantly. Dashboard hits the front window every time you hit a bump. The options are horrible! The worst stereo I have ever had. entune goes out all the time. Pandora loses its connection and now Toyota is stopping there contract with Pandora so say good to that! Thes speakers and sounds quality are the worst of any vehicle I have had . Both the entune and JBL are a joke! The speakers are worse than using the speaker on my phone. Everyone that rides with me says ’that’s the worst sound system I have ever heard’ The turning radius is horrible! Full size trucks have a better turning radius! Tell me how you can go off-roading without being able to turn or turn around on a trail ’! Gas mileage is horrible for a V6. Full size pickups with V8s get better gas milage and 4 cylinders have more power. The paint quality is horrible. You can scratch the paint with your fingernail. Have to always use a touchless car wash because anything will scratch the paint! The grill and front of the car are hideous! 2 feet extra length in front to all a god awful grill and bumper!
The positives is that it has good ground clearance and probably the only suv that still has that. It has insane resale value for some reason’ The Powertrain seems reliable and if keep a car for 200k miles it would probably hold up. The integrity of the 4 runner is not reliable at all. The dash and door panels are cheap and rattle! The paint would not last more than a few years. There are no options in the 4 runner so probably don’t have to worry about power mirrors or keyless entry or any other normal standard option on any other vehicle going out. Toyota is a joke ! So many better options. Get a Grand Cherokee !
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
This is our second car from Atlanta Toyota. Winston Murray (sales) and Anis Khan (Finance Manager) did an exceptional job with making sure that I got what I would truly enjoy driving every day and helping me to get the financing for the car as well. We have dealt with both of them before on the purchase of a 2014 Camry for our son and have to say that they are still doing a phenomenal job in ensuring that their customers were happy and satisfied when they leave the dealership. They truly treated us as if we were their family. Thank you to Winston, Anis and Atlanta Toyota for all your help this past weekend. I am enjoying driving my new 2018 Camry with POWER SEATS!
Sales lady brooxie did a wonderful job communicating with me about the car.i drove 160 miles to test drive car.price was right .i had cash in hand.Manager fumbled the ball on the one foot line.by not coming to some agreement on getting the car to my house.His only suggestion was was for me to drive back home get my daughter and drive back to atlanta from greenville sc .to get the car home.welli took my money and drove back home.Thank You!!!
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
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