Bought a new 2018 Toyota. Had for week they called said they needed more paperwork ASAP. I just have to say don’t let customers leave with the car until all the proper paperwork is in. I will not buy another car or recommend anybody to go there.
We got our vehicle serviced yesterday. The quality of service and the remarkable customer service we received from Dani is what this dealer is known for. She is the kind of employee that every employer dreams about. Promote now! Send to advanced schooling now!
Originally went in to look at a used car that was available the evening before because I was messaging about it. When I got there was told it was sold. Wasn't happy about that. So went with Mafi to look at what else was available. Had a good experiance with him. Picked out a Rav4 that I liked. He was good to work with and got me a new rig at a price that worked for me. Thank you Mafi!
Got excellent service from Jeff and Sam when I went to buy anew Camry. They were both knowledgeable and courteous in describing the vehicle's features and answering questions I had. I recommend Jeff and Sam.
I stopped in to get their best out the door price as a comparison quote for a 2017 Sienna. Despite going to the used lot by mistake, Jim took my information and called the new car lot. He gave me a rough number with the promise of a final figure via email. As promised, I had a final quote within 2 hours. This figure was lower that the first dealership we looked at, so we went with Toyota of Olympia. They traded another dealership for the color I wanted and within 4 days I was driving my new Sienna.
I discovered scratches on the side view mirrors from the prep and brought it in the next day. Carlie and Tyler looked it over, agreed the mirrors were scratched by the dealership and promptly authorized replacement at no expense to me. I couldn't be happier!
The car we bought was great, and Shawn the finance person was super nice. The price was very good. Our salesman Brett was a little frustrated with me during the negotiations. I recommend the dealer but not the salesman, unless you just want to sign the paper with no haggle, then he is a 5 star!
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