The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get the car you need! I'll be back and sending everyone I know their way!
I had a very good experience with my service manager. He was very knowledgeable and helpful in meeting my needs, got the car in and our quickly, without a doubt the fastest I have ever had, and have been back a few times with the same quality and speed
This was my first experience at Nelson Toyota more than satisfied with my visit and service. they kept me informed of my progress and ensuring my questions regarding the process/repairs were answered. They was polite, courteous, and well versed about all aspects of the service process. The facility was clean and other personnel equally friendly and helpful. I will definitely recommend this dealer to my friends and family and will be returning for future maintenance and service on my vehicle.
Employees were willing to listen to any concerns that we had and did everything they could to make the purchase a pleasant experience. Amber was very attentive and patient helping to set up the online accounts. Nick was very professional, thorough, and efficient in transferring the title, tags, etc.
Great service, clean facilities and friendly staff
by Marie from Danville, Virginia
October 3, 2017
I liked the fact that Amanda in the Service Dept. was friendly, courteous and answered all my questions. She explained in detail exactly what would be serviced on my car.
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