It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
4Runners are the best
by #MountainEscape from Orem, Utah
January 10, 2019
I love my 4Runner. My last one have over 200k miles and almost no maintenance issues. This one seems to be the identical sequel. It goes everywhere I need to go and meets all of my outdoor activity needs.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
I feel safer in this vehicle than any I have owned
by DeborahLG from St. Albans
January 6, 2019
I just purchased this vehicle and love it. It's very spacious and comfortable inside. It's a large vehicle and for the size it rides great. I feel very safe in this vehicle because of the size and how well it handles.
I purchased a Toyota 4runner as it appears to bebthe last real SUV sold in the USA. It can tow 5000 lbs. and comes standard with hitch and trailer electrical hookups. I have read complaints from people that it is too soft and leans when turnib. It is not a race car folks. If you want Indy car handing buy a sports car. The vehicle is very functional with great ground clearance, large cargo compartment, great interior seating, yes it has available third row seating. My SR5 has part-time 4-wheel drive, when you need it. Unless you live in a desert and drive in sand all day wny would you need full-time. With the part-time 4-wheel drive my mileage has been over 20 mpg at expressway speeds. Very acceptable for a 4700 pound vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Bought this vehicle for reliability
by Richcubs fan from Westmont Illinois
December 30, 2018
Went from an F150 the ride on the 4 Runner is a stiffer one which was expected, but I like having more room in my garage
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My 2018 4 Runner is everything I wanted in a SUV.
by Sunny from Smyrna, TN
January 19, 2019
A previously drove a Ford Explorer and bought a new 4 Runner. The exterior is beautiful but also sporty. The interior is perfect for me and my 2 dogs. We’ve gone on a few road trips and couldn’t be happier with our new SUV.
Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
ONE WEEK INTO A NEW 4-RUNNER
by David from Nacogdoches
January 14, 2019
Vehicle is solid, rides well, getting 18.5 MPG which is almost 3MPG better than my previous vehicle (sequoia). Size takes some getting used to. So MUCH SMALLER THAN larger SUV. Plenty of giddy up, sound system is nice and the back up camera is awesome.
Ozzy was prompt, attentive and knowledgeable about the cars. He listened to my thoughts and helped me pick out a car that I am very happy with. When I call the dealership with questions he is always responsive. I decided I want a red Prius. A couple of days later he contacted me to say they were having difficulty locating a red one, would I like silver? I said no, I'd like a red one. He said OK, and 3 days later he called to tell me my red one was being prepped to be ready the next day. Good service. Thank you. Finance department was fine but I wasn't crazy about the way the extended warrantee was presented--it allowed me no time to examine the detail of a nearly $4000 purchase. Take it or leave it is not my way of purchasing anything. After I raised this objection I was told I may cancel within 30 days. A little better,a little late, and it cost me $70 to make my decision. My only negative to this experience.
Very Reliable Truck
by NCThePlaceToBe from Charlotte, NC
January 17, 2019
The car meets all of my needs. Very sturdy and holds its value extremely well. Its like the feel of having a truck but the luxury of an SUV.
I met with Alejandra Arboleda to discuss new car options and I walked out of the dealer with a brand new car the same day. Alejandra and the rest of the team were extremely professional and worked with me in getting out of a lease before the actual end date. I was able to get the car I WANTED!!!!! Go to Rivera Toyota and ask for Alejandra!!!
My salesperson was a young man named Owen Wang. Owen was professional, knowledgeable and polite. He always returned my calls or texts promptly. Owen answered all of my questions and addressed any concerns. When he went over the vehicle, he covered everything from bumper to bumper in great detail! I was very pleased with him and my service at the dealership.
I AM VERY GLADE THAT I WENT TO WESTBURY TOYOTA FOR MY HIGHLANDER LEASE AND I AM VERY HAPPY WITH MY EXPIRENCE WITH MR. MOHAMMAD AND MR. ANTHONEY FOR GIVING ME A VERY GOOD DEAL AND I AM ALREDY SENDING THEM MY FRIEND FOR ANOTHER CAR. THANK YOU WESTBURY TOYOTA AND SEE YOU IN THREE YEARS.
I just parchased rava4,2016 from KEN BEKAR.he was great.i enjoyed working with him.we will be back for my future car with this dealership.KEN was very enthusiastic,went over the technical details of the car carefully with us &explained in cat very well.he make our whole process was so quick &simple! Thx for everything Ken.¿¿¿
I had a technical issue with car. Called, made an appointment and had the issue resolved. The service personnel was very courteous, professional and efficient. This is my 2nd car from Sansone and I look forward to doing business with them in the future.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.