Crown Toyota, The most friendly, informative, hard working staff, especially my sales person Jordyn Young. She worked very hard so I could drive my new used 2015 Toyota Camry. Very Very pleased with all the staff. If you're looking to purchase a new or used vehicle, run to Crown Toyota.
Josh Abel assisted my wife and I as we searched for a newish used car. Crown has a fantastic sales staff. Josh was not pushy, rude, or condescending. He was knowledgeable about the cars in their inventory and guided us through the process and made it as painless experience as possible.
We expected to have to visit many dealers on our quest to find the right auto, started our search in Lawrence with every intention of sifting through at least 5 dealerships. We stopped at Crown and never left.
We will be back in a few years to buy another.
Best car buying experience I've had. I had been in the market for a car for awhile. I had visited 5 or so dealers looking at various cars. I knew what I wanted and all the cars were very similar but I never ended up purchasing a vehicle because I didn't have great experiences with those dealers and salespeople. I messaged Crown Volkswagen about a vehicle on their lot and they connected me with Kegan who made this car buying experience great. Keegan was easy to talk to and great to work with. We communicated what I was looking for and when I got to the dealer and met with him nothing changed from our email conversations. There was no over pressuring into a deal I was not 100% satisfied with. When I got the keys to my new car, I could not have been more pleased with my purchase. I looked at a lot of the same cars at a lot of different places but working with Kegan is why I ended up buying from Crown Volkswagen. The rest of the staff that helped me with completing my purchase were also fantastic. I believe it was Kirsten in financing who made the test of the sale very easy and not such a dread.
I just purchased a 2019 Corolla LE. I went in with a list of all the options I wanted in a new car. Josh Abel found them ALL, even after he was told the LE premium package did not include a sun roof, he found one!!! Courteous, kind young man. I had never bought a car from a dealership - this was a very rewarding and positive experience, even the financing aspect. Go see Josh!!
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Tuesday I went into the dealership knowing that I wanted to trade in my car. I worked with Kenzi Phippen over the phone before steeping foot into the dealership. Right off the bat they offered me 3K more for my trade (without even seeing it) than another dealership did and they ended up giving me 5K more for my trade!
I didn't even know what exactly I wanted. I gave the sales manager and Brandon the information on what I wanted, they pulled up multiple vehicles and gave me many options.
I have worked in the dealership world for over 5 years, and am very versed in the purchasing of a vehicle. I can HANDS DOWN say this was the EASIEST car buying experience I have ever had, or witnessed.
Props to Brandon, Kenzi, and Ren. I've already refereed a few friends, have talked to many people about my wonderful experience, and will continue spreading the word.
I have never had an easier time buying a new vehicle! From the time I walked in the door to the time I signed the paperwork it was all about me and what I wanted.
No back and forth with the "manager" about price, no high pressure, and no finance office where you have to hear about all the extras you need to get.
It was so simple I truly can't believe it! This is how car buying should be.
5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
I recently purchased a new tacoma from this dealer. They went above and behind to make sure I got what I wanted. Communication was on point. Answering all emails and questions I may have. Would highly recommend this dealer to anyone.
Had my cars oil changed at a different location and they screwed up a part. This Toyota (legends) fixed the mistake at no cost to me! Other than that service is always timely my friendly. Especially Macintosh!
I had been looking for a vehicle for a week before i went to Fred Leatz at Victory. Being a first-time car buyer, the whole process had so far been very difficult and everyone was giving me insanely bad offers. I wish i had gone to Fred from the beginning. Not only did he get me a better deal than anyone and the best trade in value for my current car, but he also gave me financing tips and made sure i knew everything i needed to know before i left the dealership. Fred went above and beyond for me and him and Jason gave me the best deal possible. I would recommend Victory to my friends and family.
Excellent Customer Service & was treated in the highest standard that anyone could ask for, I made just a few quick visits in between my work schedule & managed to get all the information that I needed on a vehicle. It was the slightest of easy before I was invited to take a test drive & get to know my future purchase, Jordan B. had more then enough knowledge & gained my respect & trust from the start. Jordan & his whole staff that helped me were completely professional & walked me through the process, was not expecting such a wonderful experience! I’ve owned multiple Ford F-150’s & is a good product, although after my test drive it was a no- brainer that the new Tundra was lights out for me! The 1794 Tundra that Dave S. In Sales showed to me & Jordan’s backing told me that this is the new # 1 Truck in its class, couldn’t agree more! Had no clue that the 1794 model was even made & Dave S. pointed the truck out & told me that this truck is awesome! Thanks so much Dave S. For all your help & taking the time to help me! Thanks Jordan for all your knowledge & making me feel like family! Thanks Courtney! I’ve already put this new truck in Service with my business & it’s turned heads already! Thank you Ledgends Toyota! Almost impossible to walk away from a Dealership & smile as big as this guy did in my New 1794 Toyota Tundra! ¿
I just want to thank Legends Toyota and Ryan Shaffer for the great Tacoma truck buying experience I had. The friendly, pleasant staff at Legends is beyond compare. Thanks You Ryan! My next car will be a Legends Toyota too!!!
I wanted to bring to your attention my experience with Legends. From the time I walked on your to lot I was impressed with your staff. Adam Carr was the first person that greeted me. He took me out to the parking lot to show me some vehicles. He wasn't pushy nor was he a "car salesman". He was honest and quite knowledgeable on the Toyota product. Needless to say, I was quite impressed with his character, honesty and integrity. He sold me!
After that, on the same day, I spoke with Austin Carr. The two made me feel very welcome, comfortable and not nervous that I would be bombarded with the standard sales tactics that I have experienced with almost every dealership I have worked with.
I am extremely happy of my decision to work with Legends Toyota. I will, however, miss Adam as he continues his journey but am grateful to him and your staff.
Convenient location. Great selection. Awesome facility. I worked with Brandon Zatar and he was very pleasant and easy to work with on the deal. My wife and I bought our CRV from Legends Honda which is under the same ownership. If you are looking for a Honda or Toyota in KC I would recommend both of these dealerships.
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