Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get the car you need! I'll be back and sending everyone I know their way!
I had a very good experience with my service manager. He was very knowledgeable and helpful in meeting my needs, got the car in and our quickly, without a doubt the fastest I have ever had, and have been back a few times with the same quality and speed
This was my first experience at Nelson Toyota more than satisfied with my visit and service. they kept me informed of my progress and ensuring my questions regarding the process/repairs were answered. They was polite, courteous, and well versed about all aspects of the service process. The facility was clean and other personnel equally friendly and helpful. I will definitely recommend this dealer to my friends and family and will be returning for future maintenance and service on my vehicle.
They were very thorough, patient and very nice. I enjoyed my time at the dealership. I will tell everyone I know and I will be back.
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