From my inital contact with Wendy to my sales associate Sammy, was treated in a respectful and straight forward manner that i’ve historically failed to associate with the car buying process. Got a great return on my trade and a below KBB price on my vehicle. Very efficient process that left me feeling that Balise valued my time
I found Ken Cernak very easy to speak with and ask questions about the various modles of not only Enclaves but also other new Buicks on the lot and showroom. We visited the showroom acouple of times and then took a test drive and made our decision. His daughter was extremely knowledgeable when we picked up our new vehicle she went through all of the features with us. The buidling was clean and well kept. Everyone wes very helpful. No one came on with any high pressured sales pitches.
I would highly recommend Cernak Buick to anyone looking to but a new vehicle.
The experience here has been incredible! As soon as I walked in the door I felt no pressure in making my decision. I have serviced here in the past and thought I would purchase as well. The staff members are educated and professional I do recommend
Worked with marcus came in got a letter in the mail for a special deal was great to me and my family he helped us get into the car i wanted really quickly and was able to work with me on my down payments best customer service i have had in a long time everyone is so nice and geniunen here i love it
Sales Rep Eduardo Soares did an excellent job in assisting me with arriving at my decision to purchase my 2019 Toyota Sienna. He displayed a high degree of professionalism, caring and empathy and exquisite knowledge about my auto needs. I am extremely happy with my decision to purchase my Sienna and am very grateful to Ed for being so resourceful, when I most needed his assistance. GREAT JOB Ed! I will certainly be sending you some referrals!
I was desperate to get out of my 15 month old lease. I still had low miles but wasn't going to be able to keep it that way. Plus I didn't like car car. I asked for a Christmas Miracle and met Santa who made my wish come true! Santa aka Berson was fabulous! A fantastic experience and my daughter will be in next weekend to make her Christmas dreams come true! Thank you!!!!
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