From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
4Runners are the best
by #MountainEscape from Orem, Utah
January 10, 2019
I love my 4Runner. My last one have over 200k miles and almost no maintenance issues. This one seems to be the identical sequel. It goes everywhere I need to go and meets all of my outdoor activity needs.
Anthony and Pam did a very good job of making me feel welcome and taking care of my car and me after finding out of the extremely bad service I was given by another associate. My car was finished very quickly and I was able to look at cars and take them for test drives as Anthony helped me look at my options. Great experience.
I feel safer in this vehicle than any I have owned
by DeborahLG from St. Albans
January 6, 2019
I just purchased this vehicle and love it. It's very spacious and comfortable inside. It's a large vehicle and for the size it rides great. I feel very safe in this vehicle because of the size and how well it handles.
I was assisted by Edwin Modesitt. He was very down to earth, easy going, and extremely helpfull. They offered me a great deal on a Titan, that I passed up on in the end, not any fault of theirs, the truck just wasn't exactly what I wanted but very close. I hope they come across the vehicle I want i would purchase it from them in a second. Great people, awsome staff.
by MT from GA
December 29, 2018
Great car so far, comfortable, powerful and an all around great car for everyday use. Great for road trips or just running around town in
Asad did a exceptional job assisting us in finding the right car. Everything went smooth and I am sure that we will return if there ever will be a need for a new Acura..
Goes where others can’t
by BluetheTruck from Beaverton, Oregon
December 23, 2018
Amazing off-road ability, practically bullet-proof engine and part time 4wheel drive. Fun to drive on trails or just running errands around town. I have owned Jeeps, Fords, Chevies, and VWs, but my 4Runner puts all these to shame. Will never own anything but a 4Runner from now on. 4Runner 4ever!!!
I got the car I wanted at a price I wanted, even though I had not planned to purchase at that time, so I couldn't pass it up.
Second 4Runner and I love it
by Drummer 64 from Boston, MA
December 18, 2018
I needed an SUV that would move a lot of cargo without it not fitting in my garage, and something that would take on any New England winter. There's lots of space for my utility needs, it's a super comfortable drive with more-than-adequate power and control, and has creature comforts like the usb ports, a full 110v plug in the back to power or charge equipment while driving, and frankly...it just looks great. I highly recommend.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Beautiful vehicle - not sure about the price.
by Jchamp from Lubbock, Texas
December 16, 2018
I owned a Nissan before the 4Runner. The Nissan was less money with more high tech gadgets like automatic lift, front camera, and alert signals when someone is beside you or in your blind spot. Unfortunately, the 4Runner is beautiful but doesn’t have as many features as Nissan.
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
Most useful SUV I have owned.
by Skier retired from Bay City, Michigan
January 5, 2019
I purchased a Toyota 4runner as it appears to bebthe last real SUV sold in the USA. It can tow 5000 lbs. and comes standard with hitch and trailer electrical hookups. I have read complaints from people that it is too soft and leans when turnib. It is not a race car folks. If you want Indy car handing buy a sports car. The vehicle is very functional with great ground clearance, large cargo compartment, great interior seating, yes it has available third row seating. My SR5 has part-time 4-wheel drive, when you need it. Unless you live in a desert and drive in sand all day wny would you need full-time. With the part-time 4-wheel drive my mileage has been over 20 mpg at expressway speeds. Very acceptable for a 4700 pound vehicle.
I was very pleased with the salesperson, Jonathan Delacruz along with the accounting person, Steffan , they really worked patiently to get me a good deal and a suitable car. I drove out with my new car the same day. I highly recommend doing business with them, you won't regret it.
by viveleguerre from Atlanta GA
December 29, 2018
I traded in a full size Titan pro4x for this SUV. I’m glad I did. I now have a smaller footprint and better gas mileage than I had before. It’s also more capable off road due to it being smaller and having the off road control suite it has. There’s nothing under 50 k I’d rather own.
We contacted this dealership through cars.com and directly by walking in the door. For some reason, the salesperson who we met when we walked in was required to split his commission with the less knowledgable salesperson who said she made contact first on cars.com First strike.
This is something that the dealdership should address without getting us involved. We liked the salesperson we me when we walked through the door, but the cars.com referral salesperson completed the paperwork. She didn't know that much, was new, and when we called the dealership, they said she needed more training. OK, second strike.
And the dealership left out some of the instruction manuals. We had to go back. Strike three.
And today we get notice that Toyota is offering another $1000 off on these cars. Maybe strike 4?
I had the best experience with this service department
by regacoleman from DealerRater.com
October 25, 2018
My service advisor Paul Sonnhalter gave me the most outstanding service that I am compelled to give him and his service department the utmost respect and recommendation that I have ever given to any service department in my over 42 years of driving and owning a car. A job well done to you PAUL SONNHALTER, I will forever be in debt to you.
Personnel is courteous, professional, and prepared to answer any questions you might have. RaShawn was as always professional and got me in and out in record time.
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