inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
Used car needed to be checked out. 21 point inspection found leaking motor sports and oil pan gasket. Asst Svc Mgr contact extended warranty company on my behalf and found these to be covered. I approved repairs and Asst Svce Mgr obtained payment on my behalf.
I had brake system inspected and it was determined that master cylinder needed to be replaced. Asst Svc Mgr again contacted extended warranty company and obtained coverage/payment.
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
New Highlander was road tested for low speed hesitation and excessive shifting. Computer results showed normal operation. Issues apparently stem from rapid shifting of the new 8 speed transmission and need for additional acceleration. Reset of drive memory ? definitely improved my subsequent driving experience after leaving dealership. Need to mention that these issues did not occur in my 2013 and 2015 Highlanders. .
a nononsense, customer driven, service orientated dealership
by bg2018 from DealerRater.com
September 6, 2018
fox toyota is second to none. awesome experience. from sale to financing, everything was clear and efficient. the whole process was faster and more organized than any other dealership that i have ever been in. fox toyota does it right.
Best car buying experience I ever had !!! Nice people, really down to earth. Very nice dealership.
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