Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
by JL4RunnerFan from McLean, VA
August 26, 2018
Love the new (to me) 4Runner! Got this one certified pre-owned. Great handling, awesome space, top notch fit and finish. Loving this ride! Previously had a 1996 4Runner and kept it until 2013 when we needed something a little bigger...have missed it ever since! Now got my 4Runner back, and it's just the right size. Plus I know it is going to last - I've seen my old 4Runner still out and about!
Pete and Mike really know cars, and the whole buying process. No pressure, and always a good selection. I've bought 2 vehicles from them, and they even gave me a decent price on a trade-in. Very different from other dealers, in a good way!
by Bushman from Denver, CO
June 1, 2018
Solid, extremely well built, reliable. Just the best 4 wheel suv on the market. I own a 1997 with 240k miles and runs perfectly. This prompted me to also purchase a 2008 which also runs perfectly. Outstanding brand!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nice Ride, smooth shifts, and comfortable seating
by Ray from Roseland, Va
January 19, 2019
4Runner has all the room needed for two adults and two car seats. Safe dependable vehicle for our family. Very comfortable interior, and provides a nice ride. Also provides ample cargo space.
A previously drove a Ford Explorer and bought a new 4 Runner. The exterior is beautiful but also sporty. The interior is perfect for me and my 2 dogs. We’ve gone on a few road trips and couldn’t be happier with our new SUV.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
I'm in love! Meets all my Wants and Needs
by skper609 from Chesapeake, VA
November 29, 2018
I'm so happy I decided to purchase the 2016 Limited Toyota 4Runner. I was looking for an SUV that sat higher up, offered more cargo storage and all the bells and whistles that my luxury small SUV offered. The 4Runner has all of the above! I feel so much safer on the road and can't wait for the family road trips, because we actually have room for all our stuff! I plan to drive this car until it dies.
Purchase a new car price was awesome staff was excellent . Very professional staff and car looked awesomely clean and sales guy explained everything to me
Could have better seats
by cdmobley1 from Sneedville, Tn
October 7, 2018
The fake leather seats are absolutely uncomfortable. And how is it that a SUV doesn't have dual climate control or rear seat control? It also doesn't have automatic headlights but does have heated wipers. Its 4 wheel capabilities are out of this world though. Still wish it had a V8 and a better transmission.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Top of the pack for SUVs
by Ron from Santa Ana, Ca
November 5, 2018
I bought this newer 4Runner, spending the additional money after finding that they retain their value so well that it was hard to save much money getting an older one.
the 4Runner is an excellent vehicle, whether you're taking it on off road trails in Sedona or just simply running to the grocery store, this SUV is capable of it all. When purchasing a 4Runner you can rest assured that in the legendary reliability of Toyota and that these vehicles are built to last you hundreds of thousands of miles. the styling is rugged yet classy and i feel it truly has a timeless look that will never go out of style. When I get behind the wheel of my 4Runner i am comfortable with the ride and peace of mind that it can tackle anything I am planning on doing or going.
Change my summer tires to winter tires.
Always have the best services & always take my car to this dealer because they seem to know who I am.
Toyota 4 Runner Fan
by Toyota 4 runner diehard fan from Waukesha, WI
December 18, 2018
What I love about My 2015 Toyota 4 Runner Limited- Beautiful exterior and interior, excellent ride, unsurpassed performance and reliability.
Loaded features. Handles well year round. Very acceptable MPG for V6 engine truck.
Extremely happy with purchase!
I???m so happy I came here! Ray was the best salesman I have ever dealt with! He was straight forward. He was honest. No surprises on those hidden fees some dealers hit you with! He was knowledgeable about the car I wanted and did his absolute best to get me the best price possible! I recommend anyone that comes here to ask specifically for him! Hands down best experience/salesman ever! Thank you so much Ray Like
Great car! Love all the extras!
by ABaker from Chattanooga, Tn
December 14, 2018
I love this car! It is so comfortable and nice! It came with wonderful features including a DVD player. It is a great car for a family!
Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
Best car I've owned
by Bedwards from Alexandria, VA
November 12, 2018
It is a great vehicle! I never had any issues with it other than maybe the setup of the cup holders in the front. The third row option and tow package are AMAZING! I loved the handling, and the features with the on board navigation and Bluetooth. Definitely loved the premium sound package too! Very spacious and I could fit my whole family in it. EXCELLENT gas mileage! I would frequently take trips from VA to CT (about 350 miles) and could do it with one tank of gas! Best SUV EVER!!!!
Vehicle is solid, rides well, getting 18.5 MPG which is almost 3MPG better than my previous vehicle (sequoia). Size takes some getting used to. So MUCH SMALLER THAN larger SUV. Plenty of giddy up, sound system is nice and the back up camera is awesome.
One of the best car dealerships in Queens, never had a problem, I send all my people here, very good customer service, and all the people are nice friendly and honest
Best car I ever owned
by Chris from Seattle, WA
January 21, 2019
I had a 2006 that got totaled in a 4 car pile up on the interstate. It broke my heart because I loved that truck. But even in the middle of that mess with 3 vehicles totalled, I walked away uninjured. That made me appreciate it even more. I took the insurance check and went straight to a dealer with a 2008 on the lot and drove it home.
It can take a load with roof pods and rear hitch 4 bike racks loaded and it performs well. Home improvement projects, if I can lift it with a friend, it works. If not, it will tow it just fine.
It cruises well on the freeway and the ground clearance and 4WD does great off pavement. Grab handles make getting in and out easy and for those who use roof racks for kayaks and canoes, the spread between front and back crossbar is among the longest on any vehicles. That really helps the stability. You start to appreciate that off road as the vehicle pitches on the bumps.
A quick trip through the car wash and you are ready for a night out looking awesome. I put 170k miles on between the two, and there’s no way I am giving this truck up. I travel a lot for work and get to rent all kinds of vehicles, but they just don’t make me think it’s time to update. I would rather have mine.
All went well with Brian in sales. I previewed the car over the internet on Cars, got a deal sheet by email and drove from Maryland to New York here alll went well Until the business manager was so busy that I waited for an hour + to sign papers. Brian was great but the process took too long. Of course it was Black Friday. The 240 I X Drive is great. Larry
Toyota 4 runner
by 4 runner from Rochester ny
January 27, 2019
I like how it drives similar to a truck it's great can't wait to get mine I totally recommend this Toyota 4 runner limited very stylish
A friendly and very nice person! I was so happy doing business with Benny! I would recommend him to my friends! Keep it up! Thumbs up
like that is very snappy on take off
by ChickiM-Nascarfan from Holderness NH
January 18, 2019
I can see real well out the back window as the seats go up electronic and the wiper goes out of sight when off. lots of leg room for passengers. Using the mirrors it is very easy to back it up.
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