Absolutely Amazing Experience
November 6, 2018
I recently purchased a NEW 2016 RAM 1500 Sport in Stinger Yellow from Niki at Don Marshall CDJRN. It is not very often that a dealership gets it right. My experience at Don Marshall CDJN was one of the best buying experiences I have had in my 30+ years of buying cars, and I buy a lot of cars (1 or 2 a year). Being a person that has worked in several positions at dealerships from sales to management, I can say that I expect exceptional service, and I received no less from Don Marshall CDJRN, from Niki in sales to Jim in Finance. It all went smooth and as promised. I drove 5 hours to buy from Don Marshall CDJRN. The entire deal, from negotiating the sale and valuing my trade, was all done before I even left my house. When I arrived at the dealer I was treated professionally and they valued my time, as they got me in and out quickly. The numbers were exactly as promised when I got there. No changing numbers on the deal or any unnecessary fees. I got over $14,000 off on my new truck and a very fair amount on my trade in. I will recommend this dealership too anyone, especially if you are an out of town buyer. I wish my local dealer was this nice to deal with. They gave me a 60 day tag, but I only needed a 60 hour tag. All my documents were at my DMV 3 days later. They also had my trade in paid off in the same 3 day period. I have never had a dealer process the paperwork so fast, and the paperwork was correct. That is not very common for me when dealing with out of state dealers. I will definitely be going back to Don Marshall CDJRN for all my future RAM truck needs.