The process went pretty smooth. I was given some options to choose from as I requested. Overall they gave me 4 to make my decision from. The only thing that I want fully pleased with was receiving a vehicle that was on empty. Other than that I'm happy with the service and vehicle I recieved.
Was told by one dealership that I needed brakes front and rear ASAP. As I was away from home, preferred to have work done locally. Called one afternoon and was given the appointment for next day in AM. Was thrilled as had a trip planned out of state. Only needed front brakes (urgently). Assured me I was still ok with rear brakes but would need before too long. In and out in no time!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Our salesman was very knowledgeable, kind, and most of all, he listened while I ask questions!! He professionally answered every question immediately without googling first. He stated that he has loved cars since a child and his knowledge proved that he understands the importance of knowing his product.
Scott George was extremely pleasant and professional to work with. He made this the easiest process to purchase a vehicle that I???ve ever been through. No games, no pressure had answers to all my questions.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
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