Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
Very luxurious car for me I love it
by Teddy960996 from Greensboro nc
November 22, 2018
This vehicle is awesome it is roomy all the dials are easy to excess very well lighting love the handling the styling iam happy with this vehicle
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
Great handling - smooth drive -
by RavGal from Gabriola BC Canada
August 2, 2018
This car met all my expectations - great improvements from previous models performance -
styling pleasant - interior plush and comfortable - very roomy - quiet in cabin, no wind or road noise.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love love love this car!
by Roberta from Cedar Rapids
October 29, 2018
I went car shopping for a Camry XLE and left the lot with my Avalon XLE instead. The car is so comfortable, rides smooth and is great overall! I couldn’t be happier!
Had driven 2 hours to a neighboring dealer under the pretense of buying a pristine 2015 Pathfinder. Got there and found I had been lied to regarding the condition. Called Nationwide and spoke to Bruce Bollino and told him exactly what I was looking for. He gave me an honest evaluation of a car on the lot that fit my description of what I was looking for. When we got to the dealership, there were no disappointments. Bruce was a breath of fresh air after dealing with the previous dealership down the road. He was honest, courteous, and helpful in every way. We traded in a Subaru Tribeca on the 2015 pathfinder and could not have been more pleased, both with Bruce and the deal itself. I would highly recommend Bruce to anyone looking for a good quality used vehicle and an honest salesman who still understands integrity and customer service.
I just called for a question and Brenda was wonderful. She had a lot of patients with me and answered all of my questions thoroughly. She went above and beyond to help me over the phone.
Thank you so much Brenda, your amazing
August 10, 2018
Great car for the family. Lots of leg / arm room. Advanced technology throughout the vehicle for younger and older generations. Smooth ride. Look forward to owner a newer version some day down the road.
If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.
Best Luxury Sedan with low maintenance costs
by Upen from Concord, NH
July 25, 2018
I am very pleased with my avalon 2015. I brought it certified Pre-owned from a official Toyota dealer. I am loving it every single day. Luxury sedan with good gas mileage, horsepower, style, performance, and materials. I recommend everyone to buy if you are looking for a luxury sedan.
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
We are a Toyota family!
by Vickie from Jackson, MO
November 9, 2018
Love this car! I’ve owned 6 Toyota’s and this is by far the best! Roomy and luxurious! And you can’t beat the reliability and longevity! Will never buy anything but a Toyota!
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
i WAS VERY PLEASED WITH MS. VICKIE OUR SALES PERSON THIS WAS DONE VERY QUICKLY AND PROFESSIONALY, WE ARE LOOKING FORWARD TO WORKING WITH THEM AGAIN
THANKS FOR THE GREAT EXPERINCE.
The Avalon is a Winner
by John C from Hixson, Tennessee
January 7, 2019
We bought this car recently and it is the Limited Edition, and it is a great car. We love the features. It has everything, but still is economical and a very lovely car to drive. We are really very happy with the purchase. It came with an Unlimited Warranty on major systems too, available from certain dealerships.
My experience purchasing my 2018 Toyota Highlander was outstanding! Emanuel and the Koons Toyota team did everything to make sure my purchasing experience met my needs, I was very impressed of the professionalism, loyalty and respect I received from the Koons Toyota of Annapolis team. Customer service is definitely a #1 priority!
Nicest car we’ve ever owned!
by CoachP from Grove, Ok
December 21, 2018
Love this car! Has all the bells and whistles and rides like a dream. Little disappointed that precious owner was a smoker but we are working on getting rid of the smell. Toyota all the way!
I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.
The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget!
My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior.
I love this place and they will always have my business.
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