I live in Seattle and it was worth the trip to purchase my new 4Runner from them. We settled the price over before the trip over the course of a few phone calls. They didn't have the 4Runner I wanted in stock, but ordered it for me. They beat the closest bid by Seattle dealerships by $1000. I caught a Greyhound out there for $25. They offered to pick me up from the bus dropoff point, but I didn't need it. I was helped immediately as I got there. There were no surprises. The bill was exactly as they said. They educated me on additional features and services, but did not push the sale to an uncomfortable point. I wanted a rush on the license plates so I could apply for my Seattle resident parking permit and they obliged. These people are very honest and down to Earth.
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
This is a great vehicle highly above the market advances. It is our seventh Subaru and our third Full size SUV. We find Subaru on the cutting edge in safety and comfort and would recommend it to all. People stop us on lots and gas stations with favorable comments and compliments. Love it!
Our experience at the Dean Team Subaru was great! The staff was very helpful and nice. In particular we had Andrew Scheetz as our salesperson and he was wonderful. He was very knowledgeable about the Subaru we purchased. He was very helpful during the test drive to point out all the features. All in all a wonderful experience. We drove here from central Illinois and would not hesitate to use this dealership and again. Can not recommend them enough.
Mo Zareef was a great sales consultant. Super calm during negotiations, explained everything well. No high pressure sales. We had been to the dealership several times before just browsing and never felt pressured into anything. Mo really went above and beyond, even explained delivery of the vehicle. Couldn’t recommend Lexus of Toledo more based on this experience. If you’re looking for a great no BS experience, go see Mo.
Just happened to stop by the dealership. The sales people were very courteous and knowledgeable about several cars on the lot. The sales manager guy was very hands on, went over a lot of options that could be ordered
We love Car Heroes, our experience was absolutely professional and prompt. JP, Zach and Brian are extremely knowledgeable and helpful through the entire car shopping process.I purchased exactly what I was searching for and will be purchasing from Car Heroes again very soon.Thank you JP.
The service has been excellent. I truly believe that the representative made me feel like I was a very important person. I would recommend all of my friends and family. I am enjoying my vehicle and the assurance that I am in good hands.
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
Very experienced sales staff. Comfortable show room. Didn't know what I was looking for but they were very patient with me. Would definitely recommend them if your looking for a good deal on a new vehicle. James Hudson thank you very much for your help. Excellent salesman!!!
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