We ended up purchasing two new 4Runners and even with an hour power outage (due to someone hitting a power box or something) they worked through everything, gave us everything we were looking for, and it was a quick and easy process.
We could not have had a better experience! Loren Lookingbill and Cody Beaird are wonderful and went above and beyond to meet our needs and expectations! Absolutely the best car experience I have ever had!
Honestly, our salesman, Sam Riner, made this the best, most comfortable car purchase we've ever experienced. He was extremely knowledgeable about the vehicle we were buying (2018 4Runner TRD) and took the time to explain it all to us. Not only that, because we were crunched for time, Sam brought us the vehicle all the way from Madisonville to Humble, TX - that's 184 miles round trip! And such a gentleman! We are grateful.
i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.
Bill LANG BAY CITY MI I own Toyota Tacoma and there service has been out standing. Pat Rohde your sales person has been out standing; knowledgeable, helpful, and not pushy! We did not close the deal but was due to a problem at my end. I will be back and recommend your dealership and Pat to others and that does happen often!
Everyone was very helpful throughout the entire process. We were there for 6 hours looking for the right vehicle. We finished the purchase over a hour after closing time. I was surprised by everyone’s great attitude even though we were there so late. By far my best auto purchase experience thru a dealer.
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
This is the third time I personally have purchased a vehicle from Palmiero. And they NEVER disappoint. My customer service in sales with Michelle Carter excelled beyond expectation and professionalism! She was very attentive, informative and answered any question I had whether it was by email, text or call. My trade was A smooth easy transaction along with the purchase of my new 2016 tacoma! And I???ve never been happier! The truck was freshly detailed along with a full tank of gas upon pick up. Thank you all so much at Palmiero Toyota and special thanks to Michelle Carter again for this opportunity in owning a newer tacoma. I???m happy to say I???m a lifelong customer!
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
I highly recommend this dealership. Internet folks on top of their game. The new management team worked the numbers for me as I requested and put me in the exact vehicle I was looking for! Overall great experience.
Christopher Gallo in the service department really helped me find out why my Toyota matrix was shaking so much. The service department went above and beyond and helped me find more issues that I will come do service for in the future. There prices where fair and my service advisor made sure my car was in good hands at all times. He even got me a shuttle ride home to since I was stranded in New Rochelle.
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