Bill LANG BAY CITY MI I own Toyota Tacoma and there service has been out standing. Pat Rohde your sales person has been out standing; knowledgeable, helpful, and not pushy! We did not close the deal but was due to a problem at my end. I will be back and recommend your dealership and Pat to others and that does happen often!
This is the third time I personally have purchased a vehicle from Palmiero. And they NEVER disappoint. My customer service in sales with Michelle Carter excelled beyond expectation and professionalism! She was very attentive, informative and answered any question I had whether it was by email, text or call. My trade was A smooth easy transaction along with the purchase of my new 2016 tacoma! And I???ve never been happier! The truck was freshly detailed along with a full tank of gas upon pick up. Thank you all so much at Palmiero Toyota and special thanks to Michelle Carter again for this opportunity in owning a newer tacoma. I???m happy to say I???m a lifelong customer!
Do not buy. Rust problem. Unreliable hybrid sys.
by PAS from Los Angeles
January 6, 2019
Serious problems with rust. Painting is defective. Charging system of the hybrid is unreliable . Problem recharging battery. Toyota corporate office is defensive and rude. My family hope to give Honda a try.
Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
Excellent value for the money
by CarefulShopper from McLean, Virginia
December 30, 2018
The Limited version in Sport or Sport+ mode provides an excellent feel for the road, together with Normal mode for comfortable highway driving. The length of the vehicle took me a couple of months to get used to (6 inches longer than my previous car) and the low front end bottoms out on some driveways if not driven slowly. But visibility is nevertheless good, even without a few extra inches of height that an SUV would offer. Seating is as easy to get in and out of as an SUV; ... even better than some.
Mike Stover was excellent to work with. He explained all maintenance issues prior to completion. Our situation was a long term fix. Mike set us up with a rental car and kept us updated on the progress of the repair. I highly recommend Mike and Team Toyota service department.
My first experience leasing a new vehicle was excellent. Isreal???s experience and professionalisms helped easy my doubts but also helped me understand the best steps to go forward. He explained what would work better for me. Overall excellent experience.
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
My recently acquired Avalon is the second Toyota I???ve bought from Scott Cooper. I messaged him over a week so the process of actually buying her was very simple. Hope she works out as well as my Corolla!
Is updated with new features available.
by Cesarin03 from Jamaica, NY
December 17, 2018
Test driving this car completed my concerns and helped me to decide for it. The convenience to charge my cell phone, and the sunroof called my attention as a winner. Go Avalon!
I was in today with the tire pressure indicator light on after putting air in tires. I was helped by a young service attendant by the name of “Q”. He was very polite and friendly and took care of me right away. This is exactly how a customer wants to be taken care of!! You should be very proud of this young man and he should be recognized for his customer service!!
The best looking and most sport/luxurious car
by Daraz1743 from Philadelphia pa
January 13, 2019
This car meets all my needs. It is fast, comfortable, spacious, smart and luxurious. It has a beautiful design inside and outside. It is reliable and good gas milage.
Honestly, our salesman, Sam Riner, made this the best, most comfortable car purchase we've ever experienced. He was extremely knowledgeable about the vehicle we were buying (2018 4Runner TRD) and took the time to explain it all to us. Not only that, because we were crunched for time, Sam brought us the vehicle all the way from Madisonville to Humble, TX - that's 184 miles round trip! And such a gentleman! We are grateful.
My Toyota never disappoints me!
by Kathy from Coventry, RI
November 28, 2018
This is my 4th Avalon and 10th Toyota in almost 30 years. The superior quality and reliability of a Toyota keep me as a Toyota fan.
We could not have had a better experience! Loren Lookingbill and Cody Beaird are wonderful and went above and beyond to meet our needs and expectations! Absolutely the best car experience I have ever had!
This was my first visit to Gene Messer and my rep, Eddie, provided excellent customer service. I was extremely pleased and asked another customer, "are they always this nice?" I have shared my experience with my friends and co-workers. Thank you.
This is my second and love it.
by Samuel from St. Louis
November 25, 2018
this car has more bells in it. I hope to learn all in time. This is a wonderful car easy on the drive and plenty of room.
Eddy Mayorga provided an excellent, knowledgeable, down to business car buying experience. South Dade Toyota???s online assistance was rapid and narrowed down my choices prior to arrival. With Eddy???s guidance I found the vehicle I wanted, trade-in help, price...an all around good deal. Demo, sale, tags, insurance all handled crisply at South Dade same day so I could leave with the car I wanted. I am a return customer for a reason - Great Service!
Comfy; let u know about snow handling later
by Sandi's Avalon from Beckley WV
December 9, 2018
I got this car on a whim bc my Honda Crosstour had been hit (and run) and was not drivable home. The Toyota dealership was right there and I was due for anew car cording to our driving program. The Avalon has plenty of power and comfort and I like the looks and feel. Not sure how it will do in the snow so no reviews there yet, but will let u know.
Christian Torres was very efficient and courteously helpfully kindness Great person. Was a very nice welcome so was the person that was there involved Thank you to everyone for all your support
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