So happy i chose Ira Toyota of Tewksbury and Wayne Michealsen help me purchase my next new vehicle. I was a bit bummed about trading in my Audi S5 but very excited to be a new time grandma. Wayne found me a RAV4 with all the great perks that I love and the safety a new grandmother can appreciate. Thank you!
I suspected that my car's air conditioner had a leak. Mr. Alex Pendleton, Service Consultant of Ira Toyota Danvers, explained it in simple language: I had no trouble understanding my car's issues. Thanks!
I was in the market for a new truck, and John found the exact model I wanted in stock. He was generous with his time in the sales process. Gene explained the financial and warranty details to me with complete transparency—even adding a few benefits and inside advice that added value to my purchase. The Toyota Tundra is solid, tight, hefty, peppy, and strong as nails.
I arrived looking for a new car and was greeted by Jonathan. He is warm, friendly and not your “typical” car salesman, but neither was this dealership “typical”.
I am currently in the process of shopping/ buying and jonathan has been wonderful. Everyone here seems like they are truly a part of the Hurlbert family, which you don’t often find.
I highly recommend this dealership and jonathan if you’re looking for an efficient, warm, calm and relaxed car shopping & buying experience.
Little did we know we would be in need a of another car, my husband's this time 5 months from getting myself one. We went back to Keith for his knowledge and great service. 5 months later and I am loving my Sienna. Keith found my husband a great used Camry with low miles and a price that can't be beat. The team was great to work with and Phil helped in finance to get us on our way. Thanks for taking great care of us guys!
Your new building is really nice and Keith put us right at ease. He has once again found us the perfect car for our family! Low miles and a great deal. We are so thankful to have someone with a background in mechanics and so fun to work with! He made car shopping a breeze!
My boyfriend and I both recently leased cars from here. I chose this dealership because I have purchased a vehicle here in the past and they don't pressure you. I know I'm a difficult customer with a ton of questions. I have never leased a car before and everyone there was so helpful. Mark was very enthusiastic about telling me all the options on the vehicle that I was interested in. He was very knowledgeable. I would definitely recommend him to friends and family. The experience was great. I'm sure other dealerships do this too, but I like that they let you take the car for a test drive without them. I've test drove other cars at other places before and the sales guys comes with you and asks a bunch of questions and all you want to do is actually experience the ride and not be distracted.
James was a very friendly representative who was able to help me understand what was being done my car and what I was paying for ! He was knowledgeable and made the experience great! I will sure to come back because of this exact experience .
I rarely write reviews, and I definitely wouldn't be writing this if it weren't for Sid. He was so genuine and truly wanted to make his customers happy. He fought for us for the best deal possible! We dealt with some other employees there, who weren't as professional or sincere as Sid, but that shows you just how good he made our experience since I am leaving a 4 star review. I would highly recommend going to see Sid if you want a genuine and awesome car salesman.
Great Customer Service. Helpful Staff. Answers all the questions. Explains everything thoroughly. Honest about what repair work if any needs to be done now or can wait. Always making sure that if there is is sale or a coupon that can be applied it is. Great Dealership. Will always keep coming back. Thank you!!
They have a wonderful staff here. I told them what I was looking for and what my monthly price point was and they made it work for me and i got to drive home with a new to me car with a full tank of gas to get home! 10/10 would shop here again!
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