Went online and made an appointment for regular maintenance. Altho there were several cars in the entrance bay when I showed up, I was immediately seen and within 10 minutes I was processed and in the waiting room. The service techs are all great people, really kind, upbeat and respectful. I always feel comfortable going in there and they genuinely listen to any concerns.
I've been buying vehicles and getting them serviced at AutoNation Libertyville Toyota since 2001. The service advisers are fantastic - helpful, respectful of my time, and great about giving updates on progress and findings. The work carrels in the waiting area and ample wifi mean that I can be productive while I'm there. I love it that I don't lose work time while getting my vehicle serviced. And the service is always right the first time, at a fair price. I highly recommend AutoNation Libertyville Toyota.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
We went to Northbrook Toyota to look at Rav4 options. We met with Larry and he could not have been nicer! He made the whole process easy to understand. We have been going to Northbrook for years and will continue to do so, Thanks Larry!
My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
Everyone knows what they are doing and does a great job. Things were done to my expectations. Wait time was less than was told up front. Very pleased.
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