My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
I had been searching for a tundra for a month and found one online through car fax late at night. I emailed to see if it was available and received a response immediately. Forkan was my contact and he was extremely helpful. My wife and I had been planning on visiting a closet dealership in the morning but I thought I try the Plano Toyota because the listed price was really good. Let???s just say it was worth the hour drive from Fort Worth because everyone at the Plano dealership, especially Forkan we???re so helpful and made the experience great.
Wasn???t too happy with the manager, but I???m a first time car buyer and was very nervous going in by myself. I was very fortunate to have Gill assist me and didn???t feel like he was trying to take advantage of me. He was very honest about his thoughts on each car I looked at and I???m so thankful for Gill. Not to pleased with the dealerships car options or the fact that I noticed a huge scratch on my car window after purchasing and no one told me anything and it wasn???t in the car history reports either. I was looking at 2 other cars and asked if the Manager would at least fix the scratch but he gave me a hard time even after I told him I switched from Mini of Plano to Toyota because I heard great things about the customer service. Overall Gill was absolutely amazing.
Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
I really appreciated the professionalism and curtesy displayed by everyone that assisted me with my new Toyota Tundra. purchase! Would suggest that anyone looking fo purchase a new Toyota Vehicle tobvist Toyota Of Richardson.
They really treat their customers with compassion. The service was awesome. They listen to what I really needed and I left the dealership with a brand new car that was impossible for me to get at other dealerships.
Scott Bolin and his assistant know how to do business
by DBelloc from DealerRater.com
November 29, 2018
By far head and shoulders above any other car buying experience. I was in and out of the door in a new car in 30 minutes. Be sure to stop by and see Scott and his crew. I bought from him at Toyota of Grapevine. And now dove over 30 minutes just to do business with him.
Very satisfied with the professionalism at the dealership!
by Wanda from DealerRater.com
November 8, 2018
My salesman CJ Williams was very nice, courteous, patient and extremely professional and made the process so easy for me. I???m so glad I chose your dealership for my vehicle! Thanks for your professionalism. I will certainly recommend anyone who???s looking to purchase a vehicle to your dealership!
Started out online by completing a credit app. The sales team was quick to respond and made the entire process very easy. I actually think the time I spent at the dealership is the least amount of time I have EVER had to spend! Karen was very courteous and really took a lot of the pressure off the entire buying process. Thanks for making it a pleasurable experience!! I???d definitely do business with again!
We saw the highlander we wanted on Car Gurus and inquired about it. I was very impressed that the price we saw online was the same as we saw inside the dealership. The car was as seen online as well. Chris went through the CarFax with us and everything was very above board. The price was a bit above our budget but the management was able to meet us in the middle at a good price. Since they had got the car traded in with only one fob Chris went through the trouble of contacting the previous owners to see if they had the other key fob. Even though they didn't I still appreciated the effort!
All cars, truck and suvs are over pricing Prices need to cover lifetime care for all repairs and labor of all auto bumper to bumper.
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