Kelley was great! She was so helpful and did such an amazing job at helping us get what we wanted! She still keeps in touch to make sure everything is going good with our new vehicle and other things. We had a great experience!
Great service from the clean up lady to the cashier. Every one was very professional the service manager kept me abreast on the part to be replace. We were provided a car to continue our trip to Memphis and we had our car back the next day just like he said he would.
Always satisfied with my service so far and I’ve been coming here 8 years, friendly staff, only prob I’ve ever had is techs getting grease on door handles, I’ve called it to their attention and they clean it off.
#1. Service was to replace rear wind shield wiper. Done, but found out later wiper no longer made contact with window. Motor bad? #2. regular 6 month service, ok. A few days later noticed the left front wheel cover missing. Went back to service. They had it. Don't know why I was not called. Otherwise service OK.
I had one of the best experiences with Carlock Toyota 's service department. The service bay technicians were very knowledgeable and customer focused. The waiting facility was very clean and organized. I will definitely be returning.
It took a few days of haggling but we finally made a deal ! Still in the process of fixing my window tint but they were all good people to deal with !!!
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