Thank you David for your excellent customer service with the purchase of our Crosstrek. You were very patient with all my phone calls. I would gladly recommend Belknap Subaru and David Elliot. Again thank you.
This was an excellent experience. Bob Knowlton was knowledgeable and patient with me through the process of purchasing a new vehicle. I traded in my 2008 Toyota 4 Runner and was pleasantly surprised how much they gave me as a trade in towards the purchase of a 2017 Toyota 4 Runner. Very professional folks, outstanding service department, and excellent inventory. I rate this as one of the best car buying experiences I have ever had. I highly recommend Rochester Toyota!
Purchasing the used pickup that I wanted was very easy at Rochester Toyota. There was no pressure, and friendly and efficient service. I had to come back a second day (because I wanted to get a certified check from the bank), and the dealership even drove 1/2 hour to my house to pick me up, so I could drive home in the pickup that day. Very nice!
Our experience at Rochester Toyota was excellent. Our salesman, Robert Knowlton was friendly, knowledgeable and professional. He made our experience very comfortable and enjoyable. There was no pressure, just a relaxed atmosphere. The entire experience far exceeded our expectations. We wish there were more people like Bob. He's definitely a people person who enjoys what he does and cares about his customers.
The “check in” guy, Greg, has been very efficient and friendly every time we bring our car in for service. The customer service desk people are also the same. It does not feel like a “stuffy” and “upselling” environment that we have experienced in the past with other Toyota dealerships. Fast, easy (maintenance) service and no issues with my car so far. Thank you!
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