I was greeted in the parking lot with a good morning and a smile, and was shown to my sales person, (not just go through there and turn right). Staff was very pleasant to work with, lunch was good, and the knowledge level was off the hook. Probably the best car buying experience I have had, even the finance experience was great. Thanks Brad
I bought my first car in 1955 and many since. The experience with most dealers ranged from poor to very good. My experience at Tempe Honda caught me unawares because it was so extraordinarily good. This started with Francine's chat, continued with rescheduling an earlier time to fit my schedule (at the last minute) and extra effort to find another part that was requested when I signed in. The free shuttle was a wonderful convenience - quick response. Check out was beyond expectations for ease.
Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication!
I wish I could give this dealership 10 stars. Anyone that has ever purchased a vehicle from a dealership knows the nightmare it can be. The long grueling hours, the back and forth negotiations not to mention hit after hit on your credit. I've been there many times in my life and hated every minute. But that was NOT the case here. This was absolutely the BEST car buying experience ever!!!! I never even had to go to the dealership. We managed the whole deal over the website and phone, during my lunch break. I told them the terms I was hoping to get (not really expecting to get them), and within less then an hour it was done! Then as if that wasn't already awesome, they brought the car and the paperwork to me and within 20 minutes, BAM, DONE! LOVE, LOVE, LOVE these guys! Major kudos to Tyler, he rocks!
Requested information about a vehicle by email only, no phone number was given. Salesman called another person associated to me and was rude to them. Hung up when the person tried to explain they didn’t know what he was talking about. Salesman then finally emailed me saying that it was not okay that I gave someone else’s number. Very rude, will never buy a car from this dealer.
They had the car I wanted and they were able to work with me to make it a great deal and experience. The process was easy and quick. Chris Hefke was great and I would definitely recommend working with him. I will continue to come back for all my service and buying needs.
I was looking to trade in my Mini Cooper on a RAV4. I still owed quite a bit on the Cooper and was actually very very skeptical a deal could be done. Eli from the sales team reached out to me right away through text messaging and email and definitely got my attention as to making a deal with AutoNation Toyota Tempe. Eli went way past above and beyond for me. From researching deals, checking in if I was still interested, to making the final deal painless. I’m very impressed with this location and staff. I was greeted with a smile after parking my car, Eli was quick to come talk with me about the RAV, and was able to quickly come to terms with a great deal for me to buy my 1st Toyota! 10/10, exceptional service, highly recommend Eli and the team at AutoNation Toyota Tempe!
The inspection included that a small leak was noted on a shock cylinder that had a "slight" leak but it was not justified to be replaced under warranty. If the shock was not designed to "leak" than it should justify replacement.
You can not get better service than Lisa Chabrier at San Tan Volkswagen!! She is a little ball of fire that GETS IT DONE!! She is willing to walk you thru every available car in your range, and then fights for you to get the best deal possible!! And while she's taking care of your paperwork, the rest of the office comes over to offer you a beverage and to just chat and make sure you're comfortable!! They do NOT attack you as you come thru the door, but will bend over backwards to help you with any needs or concerns. I just cannot say enough about what an amazing experience this was for me! Lisa is a rockstar!!
the purchase was easy and we felt we got a good buy
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