Simply put the best experience I have ever had purchasing a car. Personally I have never owned anything but a Ford and after working with William Andrews and Eric Hogue to purchase 5 trucks for work I made up my mind that they would get my personal vehicles as well. They both are genuine, sincere, honest and always follow up. Really I could not imagine a better experience purchasing a car. You all will now get my business when my wife needs a new SUV and once my boys start coming of age.
I would especially like to point out Eric's professionalism. In my business I can be very tough on vendors and he was awesome and never wavered in being polite and professional. As for my personal purchase he exceeded my expectations again. I told him I didn't have time to come in and spend a lot of time. He took everything I sent him about what I wanted and found exactly that truck and created an even better version.
At delivery time William was a first class customer service experience and that comes from someone who was trained in hospitality by Ritz Carlton.
I look forward to many years of vehicle purchases.
It’s a good car but
by Lynda from Norcross, GA
November 21, 2018
This is a really nice design and economic on gas but the only thing I didn’t like the emergency break that automatically don’t work they. You have to put it so many times and still is not 100% fine. Something good is that is economic in Gas
Awesome customer service. Working with Robert Shafer was above and beyond my expectations. I was referred to him and that was the best thing ever. Thank you Robert for all of your hard work and dedication to application.
Everything I wanted in a car.
by RaymondV from Maricopa Arizona
November 5, 2018
The styling of this car attracted me at first. Then I test test drove. Was amazing. Felt spoiled. Has safety features and styling I love. And excellent warranty. Very happy.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Best car I’ve owned!
by CPierce from Buford, Ga
October 14, 2018
This car is sporty, comfortable, and affordable. It gets great gas mileage and has all of the safety features that I was looking for. This car has been the best new car purchase I have ever made.
Jeanette did a great job making sure all the work needed on maintaining my Highlander. I felt bad for the service people and customers for having to be there under all that construction
Limited Vision Via Back, Side Windows is Dangerous
by Westsidewoof from Meadowlands, NJ
December 10, 2018
I’ve leased this car for the past year. The back and side windows are much too small. The front passenger headrest also blocks the view of the car’s rear passenger window, making it impossible to see whatever is to the right-rear of the car. Even after a year, I still think that these combine to create a limited sightline that makes this car dangerous to drive.
Quick and easy. In and out in no time flat. They were also very courteous.
Reliable yet sporty looking car
by PackFan from Racine, WI
January 3, 2019
This car looks nice as well as sporty . It rides nice and the added features such as pre collision system , radar cruise control and blind spot monitor are wonderful .
Only negatives are I would have rather had the backup mirror on the audio display rather than the rear view mirror so it’s larger . Also, would rather have it be an AWD.
Additionally, my left rear wheel bearing went out within a year .
They have a very friendly and knowledgeable staff. I had looked at cars on line and they responded to my request without bombarding me with calls, texts, e-mails. I wish they were closer!
Very Smooth Ride
by Gigi from Ventura, CA
November 17, 2018
I looked around quite a bit before buying my CH-R. Style as well as safety are very important to me and this fit the bill. The ride is very smooth, it has plenty of leg room and I love all the safety features. It's a real head turner! I just wish it was designed with better visibility. The blindspots kinda suck. Other than that, this car rocks!
Excellent service and Very friendly staff. I didn't have appointments when I came in for services , I was sent to Abraham Castillo. Abraham has a wonderful personality and he take good care of his customers.
Fantastic quality ride
by Bluejs75 from Warwick, RI
October 22, 2018
Quality of this Toyota is first rate. Ride quality, transmission shifting and engine is very smooth. I dont even feel it shifting. The finish and fit is exactly what you would expect from Toyota. I have nothing but kudos for Toyota for producing a sharp head turning vehicle. Nothing else like it on the road.
Awesome staff, awesome deals! Made my dream car extremely affordable and couldn’t be more pleased! Ask for salesman Will as well as his partner in finance. They completely blessed me. Couldn’t be more pleased!
Great Style and fun to drive
by LarrySC from Scappoose
November 25, 2018
Great styling, inside and out. Very comfortable to drive. Handles very well. Put it in "Sport" mode and it's very peppy with good throttle response.
The young lady who helped me that day went far and beyond to show me things about my truck that I did not know and needed help with so I give her an A+.
by KED from Southampton, NJ
January 10, 2019
It definitely gets attention and comments from strangers. Some love it, so hate it, but it is distinctive.
Thought I'd hate all the new safety features, but now don't know how I lived without them.
Didn't notice the lack of power some have noted, but we're not heavy footed anyway, so it seems adequate.
Biggest drawback to me is the extremely poor outward visibility. Blindspot monitoring and back-up camera help, but it is poor.
This is our second car from Atlanta Toyota. Winston Murray (sales) and Anis Khan (Finance Manager) did an exceptional job with making sure that I got what I would truly enjoy driving every day and helping me to get the financing for the car as well. We have dealt with both of them before on the purchase of a 2014 Camry for our son and have to say that they are still doing a phenomenal job in ensuring that their customers were happy and satisfied when they leave the dealership. They truly treated us as if we were their family. Thank you to Winston, Anis and Atlanta Toyota for all your help this past weekend. I am enjoying driving my new 2018 Camry with POWER SEATS!
Was interested in a used car listed in their inventory. Received a call informing me they would be checking on-site inventory and calling back. No call back. Discovered later vehicle was not available after I searched out vehicle on website inventory.
Best experience. From the beginning everyone including KP, Mohammed, Michael, and Sha were amazing. They were so nice and for the consumers best interest. 10/10
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