NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
by Ibo from TEXAS
December 26, 2018
Pretty good car. Meet my wife’s expectations. Lots of safety future comes with XLE model. For sure recommend the toyota chr. If you want to car that has good features and safety go with toyota
Mr, Dutch Moore, Is Excellent , Very Knowledgeable , and efficient , Great Customer service. Mr Moore met me with a smile / Hand shake. He was A pleasure to work with. I will return for my next car purchase And will highly recommend to others. Awesome Job! Dutch , Love my beautiful car . Many Thanks . CINDY RN, BSN .
Never felt safer with such comfort and style!
by Lisa from ALVARADO
January 26, 2019
I love my 2019 CH-R I purchased from Toyota Family of Burleson. Robert Pierce was amazing and really listened to all my concerns regarding safety issues. My CH-R handles beautifully. It is stylish with a large screen display, making it very easy to see and user friendly. But most importantly with the blind spot warning, front and rear impact warning, lane assist and back up camera you feel safe and secure while driving
I did not intend to buy, just looking but I walked away an owner! Donell was great! He helped me find what I wanted, helped get a deal and was not pushy which I really appreciated!!
Cool looking ride
by SLA from Somerville, TN
January 12, 2019
I have not gotten used to this vehicle yet so may learn to like the things that are bothersome to me presently. I love the way it looks, both interior and exterior. My issue is with the information screen position and vast blind spots. Both make me feel unsafe.
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
Add to a previous review
by Randy from Spanaway WA
January 13, 2019
I Have a CHR limited and traded in a 2015 Kia Soul Exclaim with the whole she bang package that car had Everything, Everything except blind spot monitor, Back up warning, lane change warning, Sorry I traded it in on the CHR :(
I have purchased over 18 vehicles from Vic Osborn. He has taken care of all my needs as a salesman and as friend over the years. He has grown to know my kids as they become drivers. My wife and I trust Vic Osborn . He is a man of his word. If you are going to buy a Toyota , Vic will make sure you are satisfied as an owner.
Jeffrey Villatoro is the Very Best if you are looking to buy a car... he is multi talented... great communicator and with you every step of the way. Very patient explains so well... the best! I will buy all my cars from him... Thank you Jeff!!!
Also... amazing photographer... great artist... a jem!
Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
by S.M. from San Jose, CA
January 28, 2019
The limited edition is just the right fit. Comfort, fancy and sass in a vehicle, ok mpg. Still learning lots about the car as it has lots of parts to it. fully stocked and loving the new surprises of tech in the car.
We. Quit using this dealership 5 years ago based on their high pressures sales techniques- swore we would never go back to Germaine.
with new ownership we stopped by for a second price comparison -frankly not expecting much.we talked with Austin and 20 minutes later we bought a new Tacoma from him. No pressures , honorable sales person- great manager, perfect and easy experience- VERY impressed!
Most amazing car ever!
by Laura from Chicago Ridge, Illinois
December 18, 2018
Beautiful design, drives quietly and smooth! All controls at fingertips. Excellent start stop transitioning and the design of seats are most comfortable ever! Highly recommend
I was in a time crunch to get the deal made due to my work schedule. They did a fantastic job making sure to have all paperwork and everything ready to go before I arrived to get me in and out as quickly as possible. Highly recommend these guys.
It's everything I wanted ... Not too big and yet r
by Becca from Baton Rouge, La
December 10, 2018
This car is exactly what I wanted !!! I love it! Not too big yet has lots of space... Body style is unique and eye catching
Great service !! Mr. Eddy Ledesma is a tremendous sales consultant. This is the 3rd vehicle I have bought from Toyota of Pharr and will keep coming back when needing a new vehicle. Mr. Ledesma is very informative about the Toyotas and does a great job in making you feel at ease. He made sure of what I was looking for and showed me several new Tundras with the options I was interested in. I never felt the hassle and pressure that many salesmen have when buying a new vehicle. I recommend Toyota of Pharr to anyone interested in buying a new Toyota, and recommend Eddy as a salesman, he is very knowledgeable and will you make feel comfortable.
I contacted Mario Arellano, whom my family bought 4 Toyota vehicles in the past, for help buying a new Toyota RAV4. He introduced us to Tarek Abdelmuti who took us to various lots showing us RAV4s in various colors and the different classes they come in until we found the exact color and class we were looking for.
We got a great deal and financing. Couldn’t be happier! I highly recommend Tarek Abdelmuti and Mario Arellano, they are the best and extremely wonderful people who really care about getting the perfect car and price for you.
I’m in love with the car 😍🤗
by CECY from NYC
December 15, 2018
I’m in love with this car. Driving down the highway. Total joy from the smooth ride.. awwwww I’m living my best life. Thank you toyota Fordham NYC
They were very polite and helpful allowed me to just look and ask questions. No stress or pressure. When it came time to go over numbers they were low pressure and got straight to the point.
This is the future
by Hersheda from Atlanta, GA
January 17, 2019
This car looks like a spaceship. It’s beautiful inside and out. All the safety and convenience features you want for a great price. Perfect crossover size.
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